Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for an office operations associate.
An Office Operations Associate is responsible for assisting the operations manager in completing clerical and administrative tasks related to the functionality of the organization.
Specific duties for this post include placing supply and inventory orders, ensuring all the orders are accurate ad precise, ensuring goods are delivered in perfect condition, sourcing and screening candidates for a new position, assisting in the new hire onboarding process in the company, answering any questions the new hire may have, assisting in creating employee schedules, helping the operations manager implement the business standards of procedure, ensuring compliance with the company's standards, policies, rules, and regulations.
Employee Performance Goals Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
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Performance Goals for Next Period | |
Performance Goals | Employee Comments |
|---|---|
| CUSTOMER ORIENTED: Be committed to providing excellent customer service beyond what is expected to keep the clients satisfied. Provide after-sales service to the clients after the conclusion of a sale. | [employee comments goal] |
| INSPIRING OTHERS: Care about other colleagues by asking questions and genuinely offering to help them Love and care for other employees without considering other irrelevant factors that don't influence the qualities of that person | [employee comments goal] |
| MANAGING AT TEAM: Identify the skills of each employee and assign duties based on his/her skill set Foster an environment where employees can get to know each other and understand others' strengths, weaknesses and communication styles | [employee comments goal] |
| PERSONAL GROWTH: Remain committed to complete projects even when they are challenging Respect the company's decisions and policies working towards them not against them | [employee comments goal] |
| SELF CONFIDENCE: Take a deep breath whenever there is urge to second guess, have a negative self-talk or over-think Go to talks given by experts in one's field, attend industry meet-ups and take an online class in order to brush up or boost one's skills | [employee comments goal] |
| MANAGING DETAILS: Learn to identify gaps in any information provided and look for logical sequence in the information Work hard on the assigned task or project and go that extra mile to include more detail to the final product | [employee comments goal] |
| QUANTITY OF WORK: Track how much time one spends on each task in order to identify tasks that take more time that needed Put consistent effort into accomplishing own goals and try as much as possible to prevent own output from slipping | [employee comments goal] |
| RESOURCE USE: Use technology to automate important aspects of a project such as a project's status reporting in order to increase productivity Allocate tasks to resources in a balanced and fair manner in order to ensure maximum utilization | [employee comments goal] |
| SCHEDULING: Set enough time for all the essential tasks and give more priority to essential tasks when scheduling Spend more time engaging in activities and thoughts that yield most results | [employee comments goal] |
| ANALYTICAL SKILLS: Seek for assistance when faced with challenges when analyzing complex and large volumes of data Employ technical tools to understand trends when analyzing complex and large volumes of data | [employee comments goal] |
Summary |
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Sections 1-2: To be completed by the supervisor Section 3: To be completed by the employee |
1. Goals completed since last performance feedback |
2. Goals for next period |
3. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |