Find out the top 10 core skills you need to master as an office operations associate and what hard skills you need to know to succeed in this job.
An Office Operations Associate is responsible for assisting the operations manager in completing clerical and administrative tasks related to the functionality of the organization.
Specific duties for this post include placing supply and inventory orders, ensuring all the orders are accurate ad precise, ensuring goods are delivered in perfect condition, sourcing and screening candidates for a new position, assisting in the new hire onboarding process in the company, answering any questions the new hire may have, assisting in creating employee schedules, helping the operations manager implement the business standards of procedure, ensuring compliance with the company's standards, policies, rules, and regulations.
Core Skills Required to be an Office Operations Associate
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
An office operations associate should master the following 10 core skills to fulfill her job properly.
Customer Oriented is a skill that focuses primarily on the client as the King offering quality services that meet the customer's expectations with an aim to inspire people rather than just try to sell their product.
An Office Operations Associate needs to be customer oriented to boost the image of their company, stand out from the rest of the people and devise innovations of tomorrow that focus its sights on a new target ? satisfying the customer expectations.
Inspiring is encouraging one to be their best in contributing to the vision of an organization where they are placed and entrusted to work.
An Office Operations Associate must create a culture where the staff can use their professional prowess and aspire to be the best by giving them a clear vision and purpose through decisive leadership that motivates and inspires them.
Managing at team:
Managing is the administration of an organization which includes activities of setting the strategy of an organization and coordinating the efforts of the employees to accomplish its objectives.
An Office Operations Associate must learn the art of creating corporate policy, organizing, planning, controlling and directing organization resources to achieve the aims of the policies formed while making decisions to oversee the enterprise.
Personal Growth is the improvement of one's awareness, identity, developing talents and potential to facilitate the growth of oneself and the position they handle at the workplace.
An Office Operations Associate ought to assist his employees in finding themselves by introducing or referring them to methods, programs, tools, techniques and assessment systems that support their development at the individual level in the organization.
Self Confidence is the ability to know who you are and what you are capable of doing which shows in your behavior, your body language, how you speak, etc.
An Office Operations Associate must be confident enough to inspire confidence in others while encouraging them to handle daily tasks and their personal lives with self-confidence that will, in turn, produce a well-rounded individual.
Managing Details is the skill of paying close attention to details of every element of your job performance to ensure nothing is overlooked.
An Office Operations Associate should be keen to handle every detail using strategic planning and organizational techniques that make it easy to keep track of everything that is happening in the organization consistently desiring to improve their knowledge and skills.
Quantity of Work:
The quantity of Work is the amount of work accomplished by an employee against the expectations set by the employer.
An Office Operations Associate should be keen to monitor an employee's job performance by comparing it to the standard work measurements that are often given at various intervals while evaluating the production to tell when to refresh a worker's skills or address any behavioral factors.
Resource Use is the ability to utilize the office supplies effectively while avoiding any wastage and ensuring everything is used correctly.
An Office Operations Associate needs to educate his employees on the rising threat of global warming and the business's risk of high expenses to avoid wastage of any kind from copiers, computers, old filing processes and data backing disks that are sometimes misused by the employees.
Scheduling is creating daily workflow charts that the employees are supposed to follow when working and submitting their projects.
An Office Operations Associate must be dedicated to establishing and maintaining the schedule using either manual or technology methods to ensure it is always updated according to the tasks, the employees responsible or the time allocated to each task without fail or delay.
Analytical Skills is the ability to collect and analyze information, solve problems and make decisions according to the policies and regulations of the business.
An Office Operations Associate should hire employees who use clear, logical steps and excellent judgment to understand an issue from all angles before executing an action depending on the objective and the methodical approaches to benefit a company's productivity.
Hard Skills Required to be an Office Operations Associate
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
An office operations associate should have a good command of the following hard skills to succeed in her job.