Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for an utility plant operator.

A utility plant operator ensures the proper functioning of a utility plant by operating, repairing, monitoring and maintaining utility systems. He/she operates electronic controls of the air conditioning and heating systems as well as monitoring for repairs on the utility system.

Other duties including repairing and maintaining air conditioning, ventilating and heating systems as well as generators; operating power distributions systems as well as operating and maintaining drainage and sewerage systems. They also include inspecting machinery; controlling the quality of water by performing tests on boiled and chilled water; operating, monitoring, repairing and maintaining piping systems; keeping records of the equipment and their operating logs; controlling repair and maintenance materials and stock as well as ensuring that the utility equipment is well lubricated.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:


  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments


Be committed to providing excellent customer service beyond what is expected to keep the clients satisfied.

Use tact when telling customers that their expectations or demands cannot be met.

[employee comments goal]

Strive to manage time well to ensure all required deliverables are met.

Make it a responsibility to report any issues that might be interfering with proper work organization.

[employee comments goal]

Consistently build your credibility to someone who can be relied upon

Make comments that do not injure or hurt other people's esteem

[employee comments goal]

Be willing to improve the quality of performance by taking on training

Attempt to do things differently and see the results changes

[employee comments goal]

Manage time wisely to get much accomplished within a short time

Don't be hasty with solutions, conclusions or statements but try to analyze a situation before issuing an answer entirely

[employee comments goal]

Remain committed to complete projects even when they are challenging

Be accountable to the management and showcase your daily or weekly achievement

[employee comments goal]

Work on aspects of reliability such as keeping promises, punctuality and consistently doing good work in order to build trust

Know how one's actions affect others and own up to one's mistakes in order to earn respect and become more reliable

[employee comments goal]

Suggest alternative dates for a deadline if one feels the deadline is unrealistic or try to find out which tasks one can put on hold in order to meet the deadline

Regularly check the progress of the project at hand and communicate its status to the recipient

[employee comments goal]

Focus on a single task at a time and avoid multitasking as much as possible in order to increase productivity

Use the provided procedures or guidelines to perform tasks in order to improve quality and productivity; avoid using inappropriate shortcuts

[employee comments goal]

Constantly use the existing benchmarks to complete processes in accordance with the set standards

Show willingness to automate manual processes to enhance efficiency and accuracy

[employee comments goal]


Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments


I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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