Outstanding Employee Performance Feedback: Office Support Specialist

Knows how to clarify problems and solutions easily so that other people can understand.

Examines the implications and possible consequences to any particular action carefully.

Knows how to articulate issues and at the same time solicit sensitive information and data.

Handles conflict in a very creative and constructive manner to achieve the best solution for all.

Develops teamwork and cooperation while participating in a group and works towards solutions that generally benefit everyone

Seeks suggestions or ideas from group members on how to solve a conflict in the group before making a decision

Maintains a work position which stimulates the growth of each individual

Develops precise job expectations and makes it known to all the employees

Plans ahead, but always has an alternative option in case things go wrong or unexpected

Not frightened to improvise. Can comfortably move into action without a plan and plan on-the-go

Speaks up diplomatically and calmly if one has too much to handle

Tries to do something right for the first time in order to save oneself a headache later when one has to redo the work

Recognizes the moments when one gets the urge to act impulsively in order to be more equipped to create a delay between the action and the urge

Reframes mistakes into learning opportunities and keeps pushing towards achieving the set goals

Demonstrates technical mastery of diversity issues and sets universally acceptable goals

Leads in driving positive change and is seen as the spokesperson to promote diversity issues and concerns of others

Applies the best practices and standards when scheduling projects and other activities

Sets enough time for all the essential tasks and gives top priority to essential tasks when scheduling

Known as the person to go to when faced with a problem related to using a computer service

Demonstrates outstanding familiarity with computer security issues and copyright laws

How well do you consider all the factors available before making your decision?

Do you always try to inquire further, what could be the missing elements that could achieve a positive outcome?

Do you think you are a good role model to your junior staff?

Give an instance of any administrative blunder you have ever made and how did you resolve it?

What are some of the challenges you have faced when working with others? How do you manage to stay focused despite the challenges?

Can you describe the most disappointing team experience you have ever had? Is there anything you could have done to prevent it?

Have you discovered your strengths and identified areas that need improvement?

Do you have a laid out plan on how to ensure you reach each employee individually?

If you were given a new project to lead without prior knowledge, what steps would you take to tackle it?

Is there a time you had to adjust to a colleague's working style or technique in order to meet a deadline or achieve an objective?

Can you describe a situation at work that really stressed you out to the maximum? How did you handle it?

Which specific areas in your current department do you find to be the most stressful?

What are some of the things that you have done to help nourish your self-discipline? How has this helped you in developing a sense of duty?

What would your boss or team members say about your behavior at work?

What have you done to increase your understanding of the perspectives of others?

Have you ever made a joke that offended the beliefs of someone else and how did you rectify the situation?

What are you doing to identify and prioritize more important tasks?

Is there a time you failed to use standard scheduling terminologies? What did you do to correct the situation?

Have you ever tried to create a computer network unsuccessfully? How did you solve the challenges faced?

Have you ever tried to use computer aided design techniques and failed? What did you do to succeed?