Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for an operations clerk.
An Operations Clerk is liable for performing general duties in a variety of businesses usually in offices. This post is highly relevant in every office and allows a smooth flow of activities without causing any hitches.
The primary responsibilities for this position include data entry, receiving payments for services or products provided, customer service and support, equipment maintenance, managing vendor communications efficiently, administrative practices and support, equipment maintenance for the entire office, overseeing incoming and outgoing emails and faxes while ensuring proper communication is carried out actually, sending out important memos in time, providing all the mails are posted or emailed at the right moment.
Employee Performance Goals Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
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Performance Goals for Next Period | |
Performance Goals | Employee Comments |
|---|---|
| CUSTOMER ORIENTED: Give customers timely and constructive advice to help them make the right decision. Provide after-sales service to the clients after the conclusion of a sale. | [employee comments goal] |
| ORGANIZED WORKPLACE: Show enough willingness to keep the personal workspace clean and tidy. Make it a responsibility to report any issues that might be interfering with proper work organization. | [employee comments goal] |
| VERBAL COMMUNICATION: Try not to talk too fast or too slow that the audience cannot understand the intended message. Listen well enough to be able to give constructive feedback to other people. | [employee comments goal] |
| SAFETY AT WORK: Pay attention to employees who are learning new skills to make sure that they know what they are doing and that they have been properly trained Pay close attention to suspicious and unusual behavior and challenge it before it becomes a safety hazard | [employee comments goal] |
| SUPERVISORY SKILLS: Ensure that your entire workforce is participating in training to support them Develop a managerial style that seeks to honor and respect each employee for their worth | [employee comments goal] |
| TIME MANAGEMENT: Avoid constant interruptions and distractions that waste time meant for working on a project Put more effort into finishing all tasks early to ensure they do not pile-up | [employee comments goal] |
| CUSTOMER SERVICE: Provide timely and constructive solutions or advice to customers and make them feel they are fully understood Involve management when a customer treats you disrespectfully and avoid taking matters into your own hands | [employee comments goal] |
| SCHEDULING: Learn to create a work-life balance and always schedule enough time for both work and non-work related activities Maintain an updated list of activities and track all project schedules | [employee comments goal] |
| DATA ENTRY: Learn more computer skills and learn how to use different data entry software packages Put extra effort to work under pressure and tight deadlines | [employee comments goal] |
| MECHANICAL SKILLS: Regularly practice how to use a wide range of tools and equipment properly Put extra effort to complete tasks that have cost restraints and always meet all deadlines | [employee comments goal] |
Summary |
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Sections 1-2: To be completed by the supervisor Section 3: To be completed by the employee |
1. Goals completed since last performance feedback |
2. Goals for next period |
3. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |