Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a rental counter clerk.
A rental counter clerk prepares merchandise for rental and computes the associated charges. He/she is the link between the rental company and the customer and his/her main duty is to align rental orders with the right customers.
Apart from preparing rentals and computing the payments, he/she carries out other duties including preparing the merchandise for presentation to the customers. They also take customers calls and provide information on orders, are responsible for providing customers with the information about the quality of the merchandise and terms of rental. In addition, he/she prepares rental forms for the customers and finally, he /she keeps records of all the rental orders.
Employee Performance Goals Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Performance Goals for Next Period | |
Performance Goals | Employee Comments |
|---|---|
| TEAMWORK SKILLS: Learn to receive and give constructive feedback and to allow to be corrected. To have a winning mentality, to appreciate others when they win, and to accept when we lose. | [employee comments goal] |
| SAFETY AT WORK: Make sure that construction workers wear hard hats at all times when they are in specifies zones of the job site Pay close attention to suspicious and unusual behavior and challenge it before it becomes a safety hazard | [employee comments goal] |
| DELEGATION: Match the requirements of the task to the ability of the employee and make sure that they are capable of doing the job Regularly communicate with the employee about the status of the project or task and its timing in order to avoid surprises at the end | [employee comments goal] |
| PLANNING AND SCHEDULING: Make several possible approaches that assist in planning and scheduling Write down all your goals prior to the commencement of any project | [employee comments goal] |
| ENTHUSIASM: Take action to build trust in order to improve comfort levels and strengthen relationships with other employees Improve work's time in and time out in order to stop wasting the company's productive time | [employee comments goal] |
| SELF CONFIDENCE: Try an affirmation such as "I live authentically" or "My opinion matters" in order to avoid backing down during a conversation Take new challenges and acknowledge the fact that making mistakes is part of learning | [employee comments goal] |
| PERSONAL DRIVE: Help employees and team members meet their goals and suggest ways to make them more valuable to the company Actively seek new opportunities to improve oneself and the company and seize them when they occur | [employee comments goal] |
| USING COMMON SENSE: Take the time to examine a new problem in order to come up with the best solution and avoid making mistakes Tackle new skills in order to gain knowledge and confidence needed to handle current or upcoming projects | [employee comments goal] |
| LONG RANGE PLANNING: Analyze the company's opportunities, strengths, and weaknesses in order to identify the current status of the company and make more informed decisions about how it can grow Break down the long-range plan into smaller, manageable plans in order to make it easily achievable | [employee comments goal] |
| ORGANIZATIONAL SKILLS: Take breaks between tasks in order to allow own mind to refresh and give oneself a productivity boost Try and understand things that work best for oneself in order to feel happy and motivated to accomplish them | [employee comments goal] |
Summary |
|---|
Sections 1-2: To be completed by the supervisor Section 3: To be completed by the employee |
1. Goals completed since last performance feedback |
2. Goals for next period |
3. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |