Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a parts counter clerk.
A parts counter clerk interacts with clients to provide them with the best part products. He/she must communicate well with the customers to understand their specifications. Hence, having exceptional oral and written communication skills is inherent for this position.
Other specific responsibilities include accurate billing and receiving payments for the parts. He/she also attends to customers through the telephone. They provide crucial information to clients and takes orders. He/she also provides details about the products available and may be required to take stock of all the available products and report shortages. He/she should also report losses or damages, replenish stock, ensure there is storage space for the parts and help in packaging purchases.
Employee Performance Goals Sample | |
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| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
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Performance Goals for Next Period | |
Performance Goals | Employee Comments |
|---|---|
| PHONE SKILLS: Avoid unnecessary distractions whenever I am about to make a phone call. Use normal tone when making calls and do not to speak loud when it affects those around. | [employee comments goal] |
| SAFETY AT WORK: Set aside time at the end of the day, maybe once a month to talk about safety rules and general working environment with the employees Find people in the community who are proven experts in workplace safety to teach and provide security | [employee comments goal] |
| DELEGATION: Make sure the person assigned the task knows in advance both the positive and negative consequences of excellent and poor performances Regularly communicate with the employee about the status of the project or task and its timing in order to avoid surprises at the end | [employee comments goal] |
| PLANNING AND SCHEDULING: Prepare an analysis of all the functional tasks that need to be carried out Plan to always be on time for any work or project you take part in | [employee comments goal] |
| ENTHUSIASM: Turn barriers into possibilities and look at negative behaviors and attitudes as opportunities for change Dedicate time to make things happen, be the leader and other employees' source of inspiration | [employee comments goal] |
| SELF CONFIDENCE: Try an affirmation such as "I live authentically" or "My opinion matters" in order to avoid backing down during a conversation Think about what causes the imperfections and acknowledge the fact that these are the things that make one special and more relatable to others | [employee comments goal] |
| ENJOYMENT OF THE JOB: Take new projects or classes that will help grow one's skills and help find happiness in one's job Plan one's own time and create a to-do list that will help one prioritize and meet work deadlines | [employee comments goal] |
| PERSONAL DRIVE: Learn new ways to deal with difficult situations or setbacks and continue to pursue one's personal goals despite the obstacles Reward oneself for objectives that have been accomplished successfully in order to feel motivated to work even harder | [employee comments goal] |
| LONG RANGE PLANNING: Analyze the company's opportunities, strengths, and weaknesses in order to identify the current status of the company and make more informed decisions about how it can grow Create a flexible action plan in order to make it easy to change or update in the future | [employee comments goal] |
| ORGANIZATIONAL SKILLS: Avoid multitasking at all costs; work on one task, complete that task and move on to the next Spend time on tasks that truly help one achieve own goals instead of those that ultimately do nothing to add value | [employee comments goal] |
Summary |
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Sections 1-2: To be completed by the supervisor Section 3: To be completed by the employee |
1. Goals completed since last performance feedback |
2. Goals for next period |
3. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |