Use this step by step explanation to craft a good employee performance feedback review for an air traffic controller. Find the right words with quality phrases.

An Air Traffic Controller is capable of coordinating the movement of air traffic to allow safe distances between aircraft. This position is a pivotal role in ensuring the safety of taking offs and landings without any hitches.

More important tasks include, authorizing flight path changes, monitoring and directing the movement of aircraft using the radar equipment, providing weather updates to pilots, alerting airport response staff in the event of an airplane emergency, issuing precise landing and takeoffs instructions to pilots, managing communications by transferring control of departing flights to traffic control centers, controlling all ground traffic at airports including baggage vehicles and airport workers, providing valuable information to pilots such as runaway closures, weather updates etc.

Employee Performance Review Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill. Give scores 1, 2, or 3 for each rating depending on the employee's performance.
  2. Comments: Use this area to give examples of employee's performance phrases. The phrases should describe how well an employee has performed on previously set goals based on the given core skill.
  3. Summary: Use this section to give a summary of the employee's strengths and areas for improvement or development. Recommend a step increase for an employee who has met the expectations and performance improvement plans for one who doesn't meet expectations.
  4. Human Resources Review: Human resources manager must examine and indicate whether he/she concurs with the evaluation and comments. If the manager agrees, then he/she must sign the evaluation form. If he/she doesn't concur, then he/she must provide reasons explaining why this is so.
  5. Signatures: Sign the evaluation form and give it to the employee to go through and answer the Self Evaluation Questions. Ask him/her to sign and date the evaluation form before giving it back to the human resources for filing.

Rating Meaning

The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies.

1

Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results.

2

The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work.

3

Supervisor's Feedback

Skill

Comments

Rating

LISTENING SKILLS: Listening Skills are a practical ability to accurately receive and interpret messages you receive during the communication process to ensure flow and accuracy are maintained.

Connects to what others want or feel and tries to be in their shoes.

Shows great tact of active listening when engaged in conversations.

3

INNOVATION: Innovation is the process of translating new invention into a service that creates value or brings better solutions that meet the requirements.

Is adaptable and very flexible when trying to identify problems and to find solutions.

Puts across ideas and opinions in a very confident and professional way.

3

NETWORKING: Networking is the process that encourages an exchange of information and ideas among individuals or groups that share the same interests.

Keeps a website with one's professional experience in order to save time spent enumerating own skills to a new contact

Pursues a hobby like painting or sporting in order to create strong connections founded on similar interest

3

APPRAISAL AND EVALUATION SKILLS: Appraisal and Evaluation Skills are services that allow employers to assess their employees? contributions to the organization for the period they have been working with them.

Gives beneficial feedback that allows employees to improve in areas that need

Respects the company code and delivers the feedback within the set deadlines

2

EQUAL OPPORTUNITY AND DIVERSITY: Equal Opportunity and Diversity means having employees from a wide range of background that includes different ages, gender, ethnicity, sexual orientation, religious belief, educational background, physical ability and treating them equally.

Respects both genders and shares work equally without overlooking some of them

Offers equal help to any colleague who needs assistance in completing tasks

3

PERSISTENCE: Persistence is the refusal to give up or let go of a firm or obstinate continuous course of action despite difficulties or opposition that you may face.

Avoids quitting at the first sign of difficulty; treats challenges as something to make one stronger and more compassionate

Always makes eye contact when restating a request or refusal

3

PERSONAL RELATIONSHIPS: Personal Relationships is the relationship between individuals who have or have had a continuing relationship of any nature either professional or informal.

Shares own knowledge, personality, and expertise at meetings in order to be more approachable and build relationships

Practices common courtesy by making eye contact and referring to colleagues by their names in order to create a smooth working environment

2

TIME MANAGEMENT: Time Management is the capacity for an individual to assign specific time slots to activities as per their importance and urgency to make the best possible use of time.

Trusted to deliver urgent work without compromising on quality and preciseness

Excels at estimating the time required for completing projects and manages to complete more work in less time

3

PROCESS IMPROVEMENT: Process Improvement is the creation of new processes or improving the existing ones that will work and take your corporation to the next level.

Starts all process improvement efforts with clear objectives and always identifies processes that fall within the context of business goals

Eliminates steps that do not add value to a process and optimizes the steps that add value to a process

3

TECHNICAL SKILLS: Technical Skills are the abilities and knowledge mostly related to mechanical, IT, scientific and mathematical needed to perform specific tasks in the workplace.

Always ahead of others in keeping technical skills current and in learning new complex skills

Demonstrates outstanding ability to operate a wide range of devices and machines

3

Self Evaluation

Self Evaluation Question

Employee Comments

LISTENING SKILLS:

How well do you assert your opinions and views when having a conversation with someone?

Do you always seek for clarification on issues you do not understand when conversing with someone?

[employee comments]
INNOVATION:

What is the worst decision you had ever made when you were trying to solve a particular problem?

Do you delegate work and how has it benefitted you as an individual?

[employee comments]
NETWORKING:

How has making new connections improved your professional and personal skills?

What do you do when a client turns you down or shows no interest in what you have to offer? Give two examples of when this happened

[employee comments]
APPRAISAL AND EVALUATION SKILLS:

How do you balance quality and quantity in terms of the performance?

Do you treat the employees the same even the weak ones?

[employee comments]
EQUAL OPPORTUNITY AND DIVERSITY:

Are you a good team player who does not choose which team to join?

Do you show favoritism when dealing with a particular group of people?

[employee comments]
PERSISTENCE:

Is there a time when you have faced a difficult situation? What ways did you use to sustain your ability to keep on going until the situation was fixed?

What have you done to develop the inner energy that keeps you going when facing tough situations at work?

[employee comments]
PERSONAL RELATIONSHIPS:

Can you describe an experience that showcases your ability to work and relate well with other employees in the workplace?

Describe a time when you have met resistance while trying to build a relationship with a colleague. How did you deal with it?

[employee comments]
TIME MANAGEMENT:

Can you point out the things distracted you from delivering work on time?

What attempts are you making to speed up your productivity without compromising on the quality of work?

[employee comments]
PROCESS IMPROVEMENT:

What efforts are you making to learn more about new procedures?

What efforts are you making to improve your ability to detect the root cause of errors in processes?

[employee comments]
TECHNICAL SKILLS:

What are you doing to improve your ability to troubleshoot and maintain basic devices and machines?

What efforts are you making to learn more about coding and programming?

[employee comments]

Summary

Sections 1-4: To be completed by the supervisor

Section 5: To be completed by the employee

1. Exceeds Job Related Expectations

2. Areas to improve

3. Goals completed since last performance feedback

4. Goals for next period

5. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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