Listening Skills: Use these examples for setting employee performance goals. Help your employees master this skill with 5 fresh ideas that drive change.
Listening Skills are a practical ability to accurately receive and interpret messages you receive during the communication process to ensure flow and accuracy are maintained.
Listening Skills: Set Goals for your Employees. Here are some examples:
- Maintain a calm and composed attitude when someone is venting negative feelings and emotions
- Practice on a regular basis to improve the listening skill abilities.
- Restate instructions and messages to ensure that they are well understood.
- Learn only to listen and pick out the most important things from the conversation.
- Show willingness to listen to other people's views even when they are not good.
- Take notes on the important aspect of the conversation if necessary.
- Learn to give constructive feedback when called upon to do so
- Give other people ample time to talk before contributing again.
- Always strive to ask and raise relevant questions and issues respectively during a conversation
- Listen with the aim of understanding rather than the intent of replying.
Listening Skills: Improve and master this core skill with these ideas
- Look at the audience and maintain a clear eye contact.
- Don't interrupt others as they speak or impose your solutions.
- Maintain an open mind towards life and listen to others without judging or criticizing them
- Allow the speaker to pause for you to ask questions
- Ask questions to help you understand what the speaker is saying.