Find out the top 10 core skills you need to master as a clinical auditor and what hard skills you need to know to succeed in this job.
A Clinical Auditor is responsible for browsing or scanning through, investigating, assessing, analyzing and making recommendations for improvements to the clinical notes based on the company's standards of quality and clinical regulations.
The primary duties include ensuring all the documentation is properly kept and verified with the right details, catching any errors and making recommendations to the Clinician to improve the material, making sure all the data is in compliance with the company's regulations and the law, providing guidance on the required data and the level of confidentiality required, Providing the code needed to safeguard the patient's records, ensuring all the registered nurses and clinicians are working according to the law that governs them.
Core Skills Required to be a Clinical Auditor
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A clinical auditor should master the following 10 core skills to fulfill her job properly.
Verbal Communication:
Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business.
A Clinical Auditor portrays his/her image and that of the company by the way he/she communicates; strong verbal communication skills are vital for business development and forging lasting relationships with customers, suppliers, and colleagues.
Phone Skills:
Phone Skills are useful to present a professional company image through the telephone to the customers while making them feel well informed and appreciated without necessarily seeing their faces.
A Clinical Auditor is required to master and project an enthusiastic natural tone to make both the customers and staff feel comfortable during the conversation while creating room for a productive and friendly exchange.
Administrative Skills:
Administrative Skills are all the services related to the running of a business or keeping an office organized while supporting the efforts of the management team.
A Clinical Auditor must develop these skills and emphasize the administrative skills to ensure high-level responsibilities that range from planning large scale events to creating presentations and analyzing financial data are handled carefully and efficiently.
Collaborating with others:
Collaborating is willingly working with one another and cooperating in whatever task one is assigned without behaving poorly or having an attitude change that hurts others.
A Clinical Auditor is meant to collaborate with all workers and management both male and female without causing frustrations or sidelining any worker or delaying their promotion from any informal conversations where most decisions are often made.
Leadership Skills:
Leadership Skills are soft skills that assist leaders in positively interacting with employees or team members to make the workplace a great place.
A Clinical Auditor must be able to lead effectively by learning how to deal with all types of people in a way that motivates, enthuse and build respect in a bid to understand and develop his leadership skills.
Ethical Behavior:
Ethical Behavior is acting in policies that are consistent with what the society and individuals typically think are good morals or values.
A Clinical Auditor should put emphasis on ethical behavior as best as he does to performance because it's as important as high morale and teamwork to all individuals who are committed to keeping the company values as well as speaking up when such costs are broken.
Project and Goal Focus:
Project and Goal Focus is setting your mind and heart on things that matter and add value to your life against those things that add no value at all or of little value.
A Clinical Auditor ought to learn of early hiccups that may cause distraction and get to motivate the employees early enough to see the projects completed promptly and in good condition.
Quality Management:
Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks.
A Clinical Auditor should consider the quality management earnestly for the success of the business by improving the processes, products, services, the discipline and the culture in which they work under to warrant the improvement of profitability and productivity.
Time Management:
Time Management is the capacity for an individual to assign specific time slots to activities as per their importance and urgency to make the best possible use of time.
A Clinical Auditor must schedule each task within a stipulated period for each employee and ensure all the tasks are completed promptly thus actually teaching the staff the value of time and how to utilize it for the interest of the business and their growth.
Scheduling:
Scheduling is creating daily workflow charts that the employees are supposed to follow when working and submitting their projects.
A Clinical Auditor must be dedicated to establishing and maintaining the schedule using either manual or technology methods to ensure it is always updated according to the tasks, the employees responsible or the time allocated to each task without fail or delay.
Hard Skills Required to be a Clinical Auditor
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A clinical auditor should have a good command of the following hard skills to succeed in her job.