Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a regional command center operator.

A Regional Command Center Operator is responsible for managing security in a particular region. He/she is tasked with accessing control systems and video surveillance, receiving emergency and non-emergency calls as well as coordinating response efforts. Additionally, he/she will produce incident reports for investigative purposes and provide security managers with information from the sensitive security databases.

He/she will also get to handle the following duties: dispatching first responders, creating accurate communication logs, reporting incidents as and when they happen, provide situational awareness of security issues that are currently happening, provide the security managers with situation updates, monitor the location and status of the security personnel at all times and generate security relevant information for the organization or public.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:


  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments


To pay close attention to what others have to say and not to interrupt them.

Be more willing to compromise for the best interest of the team.

[employee comments goal]

Bundle related tasks together in order to move fluidly between them

Give full attention to the task that one is doing to avoid spending more time than estimated and increase efficiency

[employee comments goal]

Do regular fire drill exercises in order to help every employee in the workplace familiarize themselves with the exits

Make sure to maintain and repair equipment on regular basis regardless of the company's financial status

[employee comments goal]

Match the requirements of the task to the ability of the employee and make sure that they are capable of doing the job

Analyze course of insufficient performance for improvement and recognize tasks well done

[employee comments goal]

Prepare an analysis of all the functional tasks that need to be carried out

Write down all your goals prior to the commencement of any project

[employee comments goal]

Invest in character that builds the actual spirit of teamwork

Respect the company's policy and regulations by becoming reliable and dependable

[employee comments goal]

Get excited when handling tasks in order to keep enthusiasm high even during rough patches

Improve work's time in and time out in order to stop wasting the company's productive time

[employee comments goal]

Understand and respect the fact that people have invested their energy, resources and time into what they have produced

Share with people how one will assess performance so that they don't get surprised at the end of the review period

[employee comments goal]

Seek constant feedback from colleagues and one's superiors and actively work out strategies to improve the weak areas

Reward oneself for objectives that have been accomplished successfully in order to feel motivated to work even harder

[employee comments goal]

Take time to listen carefully to the person one is persuading in order to find out about their expectations and interests

Explain the benefits of one's own arguments and get the person one is persuading to support one's own views

[employee comments goal]


Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments


I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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