Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a central office technician.
A central office technician works in a telecommunication firm to ensure that all the equipment and machinery used there is functioning properly. He/she is responsible for preventing breakdowns in real time.
Other specific responsibilities of this position include installation, repair, and maintenance of electromechanical equipment in central offices and those launched outside the telecommunication firms. They are responsible for installing complex systems. He/she is also mandated to point out errors in the systems before they escalate to problems, which could shut the central office down. Other duties include replacing outdated equipment and ensuring that they integrate seamlessly with the existing system.
Employee Performance Goals Sample | |
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Employee's Name: | Title: |
Review Period: __/__/__ to __/__/__ | Employee SSN: |
Work Location: | Supervisor's Name: |
Instructions |
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Performance Goals for Next Period | |
Performance Goals | Employee Comments |
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PUBLIC SPEAKING: Show willingness to learn from other speakers and the new ways of doing public speaking. To engage my audience more while delivering the speech to grasp their attention. | [employee comments goal] |
SAFETY AT WORK: Do regular fire drill exercises in order to help every employee in the workplace familiarize themselves with the exits Make sure to maintain and repair equipment on regular basis regardless of the company's financial status | [employee comments goal] |
DEPENDABILITY: Take responsibility for every task given and do the very best Respect the company's policy and regulations by becoming reliable and dependable | [employee comments goal] |
EMOTION MANAGEMENT: Learn to appreciate emotions and avoid excessive criticism of situations Regularly attend training on emotion management aimed at creating positive emotion management behavior | [employee comments goal] |
EMOTIONAL INTELLIGENCE: Find ways to manage and release stress outside of work through talking to friends, exercises, meditation and other hobbies Try to stay uninvolved with office or department conflicts, drama or politics that undermine one's professional behavior | [employee comments goal] |
ATTENTION TO DETAIL: Make short-term and long-term lists in order to plan for things in advance and check-off the completed items on the list Always read and understand a project's needs and ask for clarification in areas that are not understood before working on it | [employee comments goal] |
PROBLEM/SITUATION ANALYSIS: Evaluate the resources one have that could be used to solve the situation and test their effectiveness Make a chart of the steps one needs to take to solve a situation in order to see how everything fits together | [employee comments goal] |
LONG RANGE PLANNING: Make sure to collect relevant data and take actions based on hard facts rather than on guesswork Break down the long-range plan into smaller, manageable plans in order to make it easily achievable | [employee comments goal] |
ENTREPRENEURIAL THINKING: Put extra effort in executing ideas and always seek advice on untested ideas Put more effort in analyzing situations, conduct research, compile data, and make conclusions based on facts obtained from the research | [employee comments goal] |
TECHNICAL SKILLS: Show more willingness to learn how to work with new systems Demonstrate more willingness to learn the basics of coding and programming | [employee comments goal] |
Summary |
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Sections 1-2: To be completed by the supervisor Section 3: To be completed by the employee |
1. Goals completed since last performance feedback |
2. Goals for next period |
3. Employee comments |
Signatures | |
I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
Employee: | Date: |
Supervisor: | Date: |
Human Resources: | Date: |