Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a central office technician.

A central office technician works in a telecommunication firm to ensure that all the equipment and machinery used there is functioning properly. He/she is responsible for preventing breakdowns in real time.

Other specific responsibilities of this position include installation, repair, and maintenance of electromechanical equipment in central offices and those launched outside the telecommunication firms. They are responsible for installing complex systems. He/she is also mandated to point out errors in the systems before they escalate to problems, which could shut the central office down. Other duties include replacing outdated equipment and ensuring that they integrate seamlessly with the existing system.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments

PUBLIC SPEAKING:

Show willingness to learn from other speakers and the new ways of doing public speaking.

To engage my audience more while delivering the speech to grasp their attention.

[employee comments goal]
SAFETY AT WORK:

Do regular fire drill exercises in order to help every employee in the workplace familiarize themselves with the exits

Make sure to maintain and repair equipment on regular basis regardless of the company's financial status

[employee comments goal]
DEPENDABILITY:

Take responsibility for every task given and do the very best

Respect the company's policy and regulations by becoming reliable and dependable

[employee comments goal]
EMOTION MANAGEMENT:

Learn to appreciate emotions and avoid excessive criticism of situations

Regularly attend training on emotion management aimed at creating positive emotion management behavior

[employee comments goal]
EMOTIONAL INTELLIGENCE:

Find ways to manage and release stress outside of work through talking to friends, exercises, meditation and other hobbies

Try to stay uninvolved with office or department conflicts, drama or politics that undermine one's professional behavior

[employee comments goal]
ATTENTION TO DETAIL:

Make short-term and long-term lists in order to plan for things in advance and check-off the completed items on the list

Always read and understand a project's needs and ask for clarification in areas that are not understood before working on it

[employee comments goal]
PROBLEM/SITUATION ANALYSIS:

Evaluate the resources one have that could be used to solve the situation and test their effectiveness

Make a chart of the steps one needs to take to solve a situation in order to see how everything fits together

[employee comments goal]
LONG RANGE PLANNING:

Make sure to collect relevant data and take actions based on hard facts rather than on guesswork

Break down the long-range plan into smaller, manageable plans in order to make it easily achievable

[employee comments goal]
ENTREPRENEURIAL THINKING:

Put extra effort in executing ideas and always seek advice on untested ideas

Put more effort in analyzing situations, conduct research, compile data, and make conclusions based on facts obtained from the research

[employee comments goal]
TECHNICAL SKILLS:

Show more willingness to learn how to work with new systems

Demonstrate more willingness to learn the basics of coding and programming

[employee comments goal]

Summary

Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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