Emotional Intelligence: Use these examples for setting employee performance goals. Help your employees master this skill with 5 fresh ideas that drive change.

Emotional Intelligence is the capability to identify your emotions, understand what they are telling me and realize how the feelings are affecting you and the people around you.

Emotional Intelligence: Set Goals for your Employees. Here are some examples:

  • Think about ways to manage emotions in order to avoid knee-jerk reactions or making off-putting/inappropriate comments
  • Take an honest look at one's own strengths and weaknesses, look at past performance reviews and actively work on improving the weak areas
  • Practice waiting for a few hours or days before making a decision or responding to an emotionally -charged or difficult situation
  • Find ways to manage and release stress outside of work through talking to friends, exercises, meditation and other hobbies
  • Learn to be clear and accurate while providing information, ask good questions and listen carefully
  • Learn how to tailor an interaction with each person at work based on their position in the company, personality, and cultural orientation
  • Try to stay uninvolved with office or department conflicts, drama or politics that undermine one's professional behavior
  • Brainstorm solutions or alternatives to disappointments/frustrations rather than acting out or complaining
  • Improve self-motivation by setting aspiring goals, determining specific actions to achieve them and rewarding oneself for every milestone along the way
  • Learn the elegant art of persuasion; make real connections based on solid knowledge and sound reasoning for one's point of view

Emotional Intelligence: Improve and master this core skill with these ideas

  • Work on your self-awareness - great leaders, are not afraid of personal improvement. They are more open to positive, honest criticism that will help them see the things that require improvement. They go out of their way to be trained in such areas to ensure they are getting better and setting a good example for their staff. They recognize the need to remain teachable viewing their shortcomings as opportunities to improve themselves. These are the kind of leaders who pass on such great opportunities to their juniors building a workforce that stands out from the crowd.
  • Improve your listening skills - Listening to understand but not to have an answer at the end of the conversation is what real listening means. We all have a strong desire to be heard but who will hear us if we are all talking at the same time. By developing good listening skills, we not only learn to listen but can pick up messages behind the spoken word.
  • Display a genuine interest in those you lead - An intelligent leader not only gets to learn the names of everyone who works in the company but also gets to know more significant details about them. Displaying a genuine interest to learn about your staff creates a feeling of being wanted and valued that will in return build a healthy workforce. Workers can open up about issues that are threatening them in a safe environment without fear of being misjudged.
  • Learn how to manage your emotions first - Leaders are required to set the tone in the workplace. It is of great importance than that this leader keeps their emotions under control to avoid emotional outbursts. Leaders with high emotional intelligence can process information and give responses only after they have analyzed the situation. A leader who wants to develop great working relationships with the staff must learn how to pick up the underlying feelings behind the words spoken. This is a great key to successful emotional management.
  • Learn how to appreciate others - Developing gratitude is an everyday journey that we all ought to take. Take five minutes every morning to think about what you are grateful for. Such discipline will help you keep a positive attitude and build motivation throughout the day. Leaders who are self-aware always consider appreciating others as a way to motivate and encourage them. They freely give appreciation to support those who are doing their best to keep it up.