Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a field technician.

A field technician carries out installations off-site for the information and technology firm, where he/she is hired. Besides, they repair and maintain systems and consumer devices to ensure they work as desired.

Other responsibilities include traveling to various designed locations to evaluate the field for new installations. He/she measures and calculates various parameters to determine the best way to install different equipment. In addition, they communicate and visit customers' residents and commercial buildings to assess and repair damage, in particular, those who have a warranty. Aside from the duties mentioned above, it is important for the technician to be prepared to work in different weather conditions.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments

PUBLIC SPEAKING:

Learn to prepare and research well on the topic before delivering the content.

Practice talking in a very clear and concise way so that the audience can understand.

[employee comments goal]
SAFETY AT WORK:

Do regular fire drill exercises in order to help every employee in the workplace familiarize themselves with the exits

Pay close attention to suspicious and unusual behavior and challenge it before it becomes a safety hazard

[employee comments goal]
STRATEGIC PLANNING:

Champion the company's vision and mission and provide valuable input as an effective strategic planning team member

Determine what goals the company wants to achieve and create strategies and timelines to achieve them

[employee comments goal]
PERSONAL GROWTH:

Remain committed to complete projects even when they are challenging

Be available to attend workshops and training that may impart new knowledge

[employee comments goal]
EMOTION MANAGEMENT:

Look for ways to help colleagues who are hurting and in distress

Learn to step away from extreme emotions of distress to allow time to calm down

[employee comments goal]
CONSISTENCY AND RELIABILITY:

Constantly check with one's supervisors and other employees for work to be done after finishing one's task

Be faithful and learn to keep other employees secrets in order to build a strong working relationship and a strong team

[employee comments goal]
PERSONAL ACCOUNTABILITY:

Establish new policies and procedures for maintaining confidentiality of sensitive information in the company

Outline specific goals and assess the team's progress towards achieving those goals

[employee comments goal]
PROBLEM/SITUATION ANALYSIS:

Develop a plan in order to keep problem-solving process on track and find a solution in the shortest time possible

Make a chart of the steps one needs to take to solve a situation in order to see how everything fits together

[employee comments goal]
ENTREPRENEURIAL THINKING:

Volunteer in community activities within the community that supports the venture

Avoid jumping blindly into action and always consider the likelihood of failure

[employee comments goal]
TECHNICAL SKILLS:

Learn more about the basics of troubleshooting and maintaining a wide range of devices and machines

Show willingness to learn new technologies and make enough effort to remain updated with technology

[employee comments goal]

Summary

Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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