Use this sample and step by step explanation to craft a meaningful employee performance feedback review for a field technician. Find the right words with quality phrases.
A field technician carries out installations off-site for the information and technology firm, where he/she is hired. Besides, they repair and maintain systems and consumer devices to ensure they work as desired.
Other responsibilities include traveling to various designed locations to evaluate the field for new installations. He/she measures and calculates various parameters to determine the best way to install different equipment. In addition, they communicate and visit customers' residents and commercial buildings to assess and repair damage, in particular, those who have a warranty. Aside from the duties mentioned above, it is important for the technician to be prepared to work in different weather conditions.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| PUBLIC SPEAKING: Public Speaking though closely related to presenting differs in that it is the process of performing a speech before a live audience with the purpose of informing, persuading or entertaining. | Not willing to improve the public speaking skills and learn new ways. Does not talk different languages hence, cannot speak to a wide audience. | 1 |
| SAFETY AT WORK: Safety is being protected from hurt or other non-desirable outcomes that may tend to overrule a situation and cause damages of different kinds. | Requires all employees to wear protective gear necessary to do their jobs safely in order to prevent exposure to hazardous materials Regularly checks all tools and equipment in order to make sure that they are well maintained and safe to use | 2 |
| STRATEGIC PLANNING: Strategic Planning is organizational management activity that is used to set priorities, focus energy and resources, strengthen operations while guaranteeing that employees and other stakeholders are working towards common goals. | Looks at only a part of the company but not as a whole during a strategic planning meeting Fails to make employees aware of the goals and therefore the employees do not understand what is expected of them | 1 |
| PERSONAL GROWTH: Personal Growth is the improvement of one's awareness, identity, developing talents and potential to facilitate the growth of oneself and the position they handle at the workplace. | Is never serious about handling the set goals within the time given Jumps from one goal to the other without accomplishing anything | 1 |
| EMOTION MANAGEMENT: Emotion Management is the ability to realize, readily accept and successfully control feelings on oneself and sometimes in others around you by being in complete authority over your thoughts and feelings that are generated whenever your values are touched. | Regularly exercises in order to let anger out of the system and enhance mood Considers taking a walk around the office or stepping out for fresh air in order to step away from an emotionally charged situation | 2 |
| CONSISTENCY AND RELIABILITY: Consistency and Reliability are the ability to be trusted to do what you do best all the time with or without supervision and without failure to produce results. | Reschedules deadlines and appointments well in advance, but goes out of one's way to meet those deadlines and answer to appointments Pays attention to the little details in order to catch mistakes that might cause the company to lose its credibility | 2 |
| PERSONAL ACCOUNTABILITY: Personal Accountability is the feeling that you are entirely responsible for your actions and consequences taking ownership without blaming others. | Does not express concern for doing things better or producing quality work Meets company's goals but does not help other employees to do the same to improve the company's productivity | 1 |
| PROBLEM/SITUATION ANALYSIS: Problem/Situation Analysis is the ability to solve problems and assess situations to know what kind of solution is required to calm it down. | Does not take the time to create a plan that would help one stay on track when analyzing the situation at hand Does not create time to do exercises that improve one's ability to think strategically and analytically | 1 |
| ENTREPRENEURIAL THINKING: Entrepreneurial Thinking is a mindset that allows embraces critical questioning, innovation, service and continuous improvement with an attitude of change. | Rarely follows up with existing customers, prospects, and business alliances Lacks determination and does not set clear goals when executing ideas | 1 |
| TECHNICAL SKILLS: Technical Skills are the abilities and knowledge mostly related to mechanical, IT, scientific and mathematical needed to perform specific tasks in the workplace. | Lacks enough confidence when solving complicated issues and hardly welcomes new challenges Does not know the basics of troubleshooting and maintaining basic devices and machines | 1 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| PUBLIC SPEAKING: Give an instance you delivered a speech and how do you feel you performed Do you listen to other speakers and what have you learned so far? | [employee comments] |
| SAFETY AT WORK: What are some of the things you have done to improve your safety, that of other employees as well as that of the company? How would you deal with an employee who does not use the protective equipment? | [employee comments] |
| STRATEGIC PLANNING: What are your long-term and short-term goals? What have you done to achieve them effectively? Can you describe the techniques or methods that you have used to develop a strategic plan for your company or department? | [employee comments] |
| PERSONAL GROWTH: Do you value hard work and are you interested in making the best out of it? Are you available to attend training and coaching workshops and do you benefit from them? | [employee comments] |
| EMOTION MANAGEMENT: What strategies have you taken in the past to prevent a situation from becoming too stressful for you to handle? How do you ensure you have a comfortable and relaxing work space that feels more at home? | [employee comments] |
| CONSISTENCY AND RELIABILITY: Can you provide a specific example that best illustrates your ability to be counted on? What has been your reaction to a colleague who regularly keeps on letting your team down? | [employee comments] |
| PERSONAL ACCOUNTABILITY: Describe an occasion when you chose not to complete a task, for whatever reason. What happened? Would you rather design procedures and plans or implement/manage them? Why? | [employee comments] |
| PROBLEM/SITUATION ANALYSIS: What information do you research when analyzing a problem and how do you use it? Describe a time when you have found a creative way to solve a problem. How did you feel? | [employee comments] |
| ENTREPRENEURIAL THINKING: Were there any times where you felt that you were less optimistic than other times? Are you making any efforts to become more determined to take risks? | [employee comments] |
| TECHNICAL SKILLS: Have you ever made suggestions that improved an existing technical system? What efforts are you making to learn new technologies and remain updated with technology? | [employee comments] |
Summary |
|---|
Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |