Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a systems specialist.

A systems specialist provides technical guidance to departmental staff regarding computer systems. He/she installs, analyzes, and solves problems related to computer software and hardware as well as integrating and adapting the existing computer software to the needs of the department.

Other specific responsibilities include developing internet and intranet web sites as well as creating procedures and standards for running the systems. He/she participates in the planning of training for new employees regarding the company's computer systems. In addition, he/she develops procedures for troubleshooting systems and lastly, they advise the management on the best systems to purchase that could be beneficial to their strategic objectives.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments

CUSTOMER ORIENTED:

Proactively inform customers on time if there are pending delays.

Use tact when telling customers that their expectations or demands cannot be met.

[employee comments goal]
VERBAL COMMUNICATION:

Weigh my words first before I speak them out to avoid saying unwanted things.

Seek clarification on the points that are not very well understood.

[employee comments goal]
JUDGMENT SKILLS:

Make sure that every employee is aware of the big picture and how each one of them can contribute well

Move away from things that decrease one's own confidence and sense of self-reliance and towards what increases it

[employee comments goal]
ETHICAL BEHAVIOR:

Be willing, to tell the truth at all times even when you are in error

Make comments that do not injure or hurt other people's esteem

[employee comments goal]
PHYSICAL ABILITIES:

Be willing to learn new things that will jog the memory and upgrade knowledge levels

Work on skills development that will grow the level of expertise

[employee comments goal]
SELF CONFIDENCE:

Set realistic goals and put some effort towards accomplishing them

Make an action plan to overcome one's weaknesses, like taking a public speaking course, in order to feel empowered and overcome fear

[employee comments goal]
CONCEPTUAL THINKING:

Check the impact of any proposed solution and idea to both the employees and customers

Learn to apply new theories, constructs, and models while translating complex ideas or information in order to communicate clearly and precisely

[employee comments goal]
MEETING MANAGEMENT:

Set clear objectives for holding a meeting and ensure all meetings have a concrete agenda

Assign clear roles to all participants and put extra effort in making notes during a meeting

[employee comments goal]
RESEARCH:

Learn to summarize information and always explain the motives, aims, results, and conclusions of a research

Constantly use insight gained from existing feedback to improve research methods in the future

[employee comments goal]
PRODUCT KNOWLEDGE:

Learn how different products can be integrated with or connected to other things

Put enough effort to know the procedures and policies that guide products and services

[employee comments goal]

Summary

Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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