Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a copy center operator.

A Copy Center Operator is liable for operating high-speed business photocopiers, readers/scanners, addressing machines, stencil cutting machines, microfilm reader/printers, folding and inserting, bursting and binder machines.

The duties of this position include setting up quality control for work accuracy, delivering and offering a competitive salary, preparing projects for printing, document scanning and enhancement from start to delivery, downloading jobs from email or print queues, size, sort and finish, maintaining downtime logs, repairing and handling copier and printer meter charges, scheduling individual tasks and identifying equipment to be used in magnitude and complexity, troubleshoot jams and conducting standard key operator preventive machine maintenance, managing records and computer usage logs and suggesting technical direction.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:


  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments


To perform research well enough before undertaking any troubleshooting task.

Maintain level-headedness and resilience when assessing a problem and coming up with solutions.

[employee comments goal]

Embrace the company's policies, visions, and objectives to be able to work best

Learn to work alongside others both in group setting and individual tasks

[employee comments goal]

Work with others to build a team spirit that quickly helps one another

Have a plan and work it to see your dreams come true

[employee comments goal]

Stop obsessing over every detail and just learn to perform one's best in order to avoid wasting time on tasks and meet deadlines

Reevaluate one's schedule once in a while in order to eliminate less important tasks and have more time and energy for what really matters in one's professional life

[employee comments goal]

Develop personal standards; learn to regulate and correct own behavior whenever one gets out of track

Visualize the desired outcomes for own goals in order to have more clarity about the goals as well as actions one needs to take to achieve them

[employee comments goal]

Set clearly defined and achievable goals in order to stay motivated to accomplish them and meet quality standards

Do research on ways that could help improve the quality of own work and implement these ways

[employee comments goal]

Show willingness to build and nurture relationships and create more time to meet others

Demonstrate politeness and confidence at all times and become more approachable

[employee comments goal]

Learn to maintain self-control when dealing with customers who are objecting

Involve management when a customer treats you disrespectfully and avoid taking matters into your own hands

[employee comments goal]

Lead in driving positive change and become the spokesperson to promote diversity issues and concerns of others

Always assess whether the current procedures, practices, and policies are diverse and make changes where necessary

[employee comments goal]

Learn to use standard scheduling terminologies that all team members can understand

Spend more time engaging in activities and thoughts that yield most results

[employee comments goal]


Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments


I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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