Business Etiquette: 40 Useful Performance Feedback Phrases

Business Etiquette is a basic framework of rules set by companies to ensure and allow you to understand the way you should conduct yourself in the professional world.

Business Etiquette: Exceeds Expectations Phrases

• Shows up before a meeting starts, never misses a meeting and prepares for meetings ahead of time
• Employs active listening techniques, makes good eye contacts, and pays special attention to speakers
• Dresses professionally with clean and pressed clothes no matter the occasion
• Shows exceptional respect and politeness when interacting with others and is extremely pleasant to work with
• Puts the phone completely away in all meetings and never engages in side conversations
• Exceptionally diplomatic when conversing with others even when disagreeing with what they are saying
• Always stands up when shaking hands and when being introduced to a new person
• Sends a special thank-you note to everyone, responds to all messages, and calls back immediately
• Excels at building and nurturing relationships with others and is never too busy to meet others
• Excels at making introductions in meetings and always starts with introducing the person who ranks highest

Business Etiquette: Meets Expectations Phrases

• Shows up on time for meetings, makes efforts to avoid missing meetings and prepares for meetings on time
• Introduces quite a good number of people in a meeting
• Makes minimal side conversations in meetings and puts the phone away in most meetings
• Maintains a neutral tone when disagreeing with what others are saying
• Responds to most messages and makes efforts to call back promptly
• Makes efforts to build and nurture relationship and makes efforts to meet others
• Shows willingness to improve listening skills and to pay more attention to speakers
• Shows respect, politeness, and confidence when interacting with others and avoids gossiping
• Makes efforts to reach out to people regardless of their roles and acknowledges what they do
• Avoids criticizing others and accepts that everyone is trying their best

Business Etiquette: Needs Improvement Phrases

• Shows up late for meetings, rarely prepares for meetings, and misses most meetings
• Dresses casually when attending crucial meetings and is rarely neat
• Does not call back on time, hardly responds to all messages, and sends a thank-you note selectively
• Engages in side conversations during meetings and uses the phone in most meetings
• Shows minimal respect and politeness when interacting with others and is seen as unpleasant to work with
• Raises the voice when disagreeing with what others are saying
• Hardly makes introductions during meetings and does not observe ranking when making introductions
• Shows minimal interest in building and nurturing relationships and is always too busy to meet others
• Remains seated when being introduced to new people and when shaking hands
• Remains seated when being introduced to new people and when shaking hands

Business Etiquette: Self Evaluation Questions

• Do you prepare for meetings early enough and keep a schedule of upcoming meetings?
• What efforts are you making to improve your dressing code?
• Are you making any efforts to build and nurture relationships and do you create time to meet people?
• Can you think of an instance where you felt you had raised your voice? How did you correct the situation?
• How often do you encourage others to stand up when shaking hands or meeting new people?
• What steps do you take to ensure a conversation runs smoothly even when disagreeing with what others are saying?
• Do you make introductions in meetings and do you introduce people according to their ranks?
• What efforts are you making to respond to messages promptly and always call back?
• What efforts are you making to improve your listening skills?
• What would you like to improve about yourself in order to be more pleasant to work with?