Business Etiquette: Use these sample phrases to craft meaningful performance evaluations, drive change and motivate your workforce.

Business Etiquette is a basic framework of rules set by companies to ensure and allow you to understand the way you should conduct yourself in the professional world.

Business Etiquette: Exceeds Expectations Phrases

  • Shows up before a meeting starts, never misses a meeting and prepares for meetings ahead of time
  • Employs active listening techniques, makes good eye contacts, and pays special attention to speakers
  • Dresses professionally with clean and pressed clothes no matter the occasion
  • Shows exceptional respect and politeness when interacting with others and is extremely pleasant to work with
  • Puts the phone completely away in all meetings and never engages in side conversations
  • Exceptionally diplomatic when conversing with others even when disagreeing with what they are saying
  • Always stands up when shaking hands and when being introduced to a new person
  • Sends a special thank-you note to everyone, responds to all messages, and calls back immediately
  • Excels at building and nurturing relationships with others and is never too busy to meet others
  • Excels at making introductions in meetings and always starts with introducing the person who ranks highest

Business Etiquette: Meets Expectations Phrases

  • Shows up on time for meetings, makes efforts to avoid missing meetings and prepares for meetings on time
  • Introduces quite a good number of people in a meeting
  • Makes minimal side conversations in meetings and puts the phone away in most meetings
  • Maintains a neutral tone when disagreeing with what others are saying
  • Responds to most messages and makes efforts to call back promptly
  • Makes efforts to build and nurture relationship and makes efforts to meet others
  • Shows willingness to improve listening skills and to pay more attention to speakers
  • Shows respect, politeness, and confidence when interacting with others and avoids gossiping
  • Makes efforts to reach out to people regardless of their roles and acknowledges what they do
  • Avoids criticizing others and accepts that everyone is trying their best

Business Etiquette: Needs Improvement Phrases

  • Shows up late for meetings, rarely prepares for meetings, and misses most meetings
  • Dresses casually when attending crucial meetings and is rarely neat
  • Does not call back on time, hardly responds to all messages, and sends a thank-you note selectively
  • Engages in side conversations during meetings and uses the phone in most meetings
  • Shows minimal respect and politeness when interacting with others and is seen as unpleasant to work with
  • Raises the voice when disagreeing with what others are saying
  • Hardly makes introductions during meetings and does not observe ranking when making introductions
  • Shows minimal interest in building and nurturing relationships and is always too busy to meet others
  • Remains seated when being introduced to new people and when shaking hands
  • Remains seated when being introduced to new people and when shaking hands

Business Etiquette: Self Evaluation Questions

  • Do you prepare for meetings early enough and keep a schedule of upcoming meetings?
  • What efforts are you making to improve your dressing code?
  • Are you making any efforts to build and nurture relationships and do you create time to meet people?
  • Can you think of an instance where you felt you had raised your voice? How did you correct the situation?
  • How often do you encourage others to stand up when shaking hands or meeting new people?
  • What steps do you take to ensure a conversation runs smoothly even when disagreeing with what others are saying?
  • Do you make introductions in meetings and do you introduce people according to their ranks?
  • What efforts are you making to respond to messages promptly and always call back?
  • What efforts are you making to improve your listening skills?
  • What would you like to improve about yourself in order to be more pleasant to work with?