Good Employee Performance Feedback: Fuel Manager

Defines and clarifies the issue or situation at hand to determine whether it warrants action or whether it is important, urgent or both

Avoids snap judgment and decisions; takes the time to jot down potential solutions to situations before making a call

Very compassionate and listens to the client's concerns making them know they are heard

Always willing to accept responsibility for the tasks given and remain accountable

Display sound judgment when deciding on alternatives and choices for performance

Avoids personal confrontations in the workplace while looking for workable solutions

Takes responsibility for personal growth and development providing the company benefits too

Demonstrates high initiative and energy in pursuing the set goals

Avoids focusing on the person's negative traits and makes an effort to concentrate on the positives

Looks for behavior consistent with what a person says in order to find out if they are honest about their strengths and weaknesses

Determines who else is involved in own goals and works together to develop a plan to accomplish them

Develops contingency plans for the obstacles that one has anticipated and how and when each plan should be implemented

Continuously looks for and acts upon opportunities in order to improve service, quality and productivity standards of the company

Aligns personal goals with those of the team or company and works hard to achieve them promptly and efficiently

Conducts meetings to educate employees on the need to cut costs and asks suggestions from them on the same

Is reluctant to give credit; thoroughly checks a client's credit background before extending credit

Agrees on high standards and quality on the outset, when working with a client or other employees

Seeks feedback from other employees and customers to make sure that high work standards and quality are being maintained

Discourages intolerance between individuals and groups with different cultural practices and beliefs

Attends and promotes group meetings and events that include people from different cultures

Describe a time when you have had to think on your feet in order to extricate yourself from a difficult situation. What was the outcome

In your opinion, what factors should one consider when comparing the pros and cons of two potential vendors for processing payroll?

Do you have to be told what to do or you take the lead?

Do you have the ability to plan your personal goals and accomplish them?

How well do handle pressure and stress in the workplace?

Are you too hard on yourself when you make mistakes?

Do you accept positive criticism and work on the areas that need change?

Would you like to see your career grow as the company does?

What measures do you take to make sure someone feels comfortable in an environment that is obviously not comfortable?

Can you give an example of a time when your ability to read others helped you stay out of trouble?

Is there a time when you failed to meet your goals because they were unreal? What did you do?

What have you done to help other people to set realistic goals? Give the last time you did this

Is there a time when you have handled a project that demanded a lot of effort? How did you go about it?

Describe a project that you have started on your own recently. What motivated you to get started?

Describe a time when you have helped your company save the most. What expense was it and how did you go about it?

In your opinion, do you think working from home saves the company money, or it's just a way to encourage laziness? Explain your answer

How have you made sure to deliver quality work even when working under pressure?

Describe the most recent project you have completed. What are some of the most common quality issues you identified and what was the cause?

What are you doing to encourage tolerance among individuals and groups with different cultural practices?

How often do you encourage others to appreciate and experience different ways of doing and seeing things?