Find out the top 10 core skills you need to master as a critical care unit manager and what hard skills you need to know to succeed in this job.
A Critical Care Unit Manager assumes the overall primary responsibility of overseeing and management of all critical care unit activities. He or she will assume the overall accountability of all departments that pertain to critical care management. He or she will get to liaise with other hospital personnel to ensure that all critical care activities are done according to the laid down procedures and policies.
Other duties performed by him or her include; developing and implementing plans and policies with the Critical Care department, ensure strict compliance of all critical care rules and regulation, supervise and evaluate the performances of all personnel under him or her, prepare and assign responsibilities accordingly and undertaking appropriate documentation and reporting of all activities done in the unit.
Core Skills Required to be a Critical Care Unit Manager
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A critical care unit manager should master the following 10 core skills to fulfill her job properly.
Negotiation Skills:
Negotiation Skills are a deliberative process by which people settle their differences through an acceptable agreement to both parties to co-exist without argument and dispute in the workplace.
A Critical Care Unit Manager must learn to resolve any disputes that arise in the workplace using the principles of fairness, seeking mutual benefit and maintaining a cordial relationship that builds a success at the workplace.
Motivating others:
Motivating is using persuasion, incentives and mental or physical stimulants to influence the way people think or behave individually or in groups.
A Critical Care Unit Manager ought to learn how to tap into the employee's enthusiasm as well as motivate the staff not just with money but with a motivation that comes through the daily relationship with each employee and creating an environment that fosters employee engagement and motivation.
Delegation:
Delegation is assigning responsibility or authority to another person a junior or subordinate to carry out specific activities while remaining accountable for the outcome.
A Critical Care Unit Manager must be equipped with skills on how to make the delegation work correctly to save the organization time and money and to allow the subordinate make wise decisions, skills, and motivation to become better and grow the company.
Team Building:
Team Building represents various types of activities used to enhance social relations and define roles within the different teams at the workplace.
A Critical Care Unit Manager ought to provide team building activities to his team to cultivate better communication, morale, motivation, productivity and help employees know each other better as well as their strengths and weaknesses to be used in building a better workplace.
Management Skills:
Management Skills are also known as leadership skills and involve planning, decision making, delegation, time management and time management to ensure optimum organization in focus and the technical of how and why of accomplishing tasks.
A Critical Care Unit Manager must understand the business organization, finance, and communication as well as the market and the relevant technologies used to help manage everyone as they work together in a group.
Empathy:
Empathy is the understanding of another person's condition from their perspective by placing yourself in their shoes and feeling what they are feeling.
A Critical Care Unit Manager ought to practice empathy with his staff by learning to be a good listener and understanding what his employees are going through and choosing to feel it with them through the use of imagination and accommodate them.
Evaluating Others:
Evaluating others is the capacity to see the individuality in others and recognize a person's unique point of view.
A Critical Care Unit Manager must master the skills of evaluating others to help his staff members to identify their talents and match those talents to the proper job without trying to judge them by their actions that can create a misinterpretation of who they are.
Persuading Others:
Persuading others is making sure your best ideas get a fair hearing without manipulating others or using trickery.
A Critical Care Unit Manager needs to creatively learn how to introduce new ideas that will boost growth for the company without managing the staff or put them under pressure with more work but with manageable goals that the employees will delight working on and grow as they do.
Managing Details:
Managing Details is the skill of paying close attention to details of every element of your job performance to ensure nothing is overlooked.
A Critical Care Unit Manager should be keen to handle every detail using strategic planning and organizational techniques that make it easy to keep track of everything that is happening in the organization consistently desiring to improve their knowledge and skills.
Product Knowledge:
Product Knowledge is an essential sales skill to understand the features of your product allowing you to present the benefits compellingly and accurately to the customer.
A Critical Care Unit Manager should ensure the teams understand the company's goods or services and can quickly take a client through them, therefore, instilling faith, trust and respect in the customers which in turn creates a positive customer experience.
Hard Skills Required to be a Critical Care Unit Manager
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A critical care unit manager should have a good command of the following hard skills to succeed in her job.