Use this step by step explanation to craft a good employee performance feedback review for a critical care unit manager. Find the right words with quality phrases.

A Critical Care Unit Manager assumes the overall primary responsibility of overseeing and management of all critical care unit activities. He or she will assume the overall accountability of all departments that pertain to critical care management. He or she will get to liaise with other hospital personnel to ensure that all critical care activities are done according to the laid down procedures and policies.

Other duties performed by him or her include; developing and implementing plans and policies with the Critical Care department, ensure strict compliance of all critical care rules and regulation, supervise and evaluate the performances of all personnel under him or her, prepare and assign responsibilities accordingly and undertaking appropriate documentation and reporting of all activities done in the unit.

Employee Performance Review Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill. Give scores 1, 2, or 3 for each rating depending on the employee's performance.
  2. Comments: Use this area to give examples of employee's performance phrases. The phrases should describe how well an employee has performed on previously set goals based on the given core skill.
  3. Summary: Use this section to give a summary of the employee's strengths and areas for improvement or development. Recommend a step increase for an employee who has met the expectations and performance improvement plans for one who doesn't meet expectations.
  4. Human Resources Review: Human resources manager must examine and indicate whether he/she concurs with the evaluation and comments. If the manager agrees, then he/she must sign the evaluation form. If he/she doesn't concur, then he/she must provide reasons explaining why this is so.
  5. Signatures: Sign the evaluation form and give it to the employee to go through and answer the Self Evaluation Questions. Ask him/her to sign and date the evaluation form before giving it back to the human resources for filing.

Rating Meaning

The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies.

1

Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results.

2

The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work.

3

Supervisor's Feedback

Skill

Comments

Rating

NEGOTIATION SKILLS: Negotiation Skills are a deliberative process by which people settle their differences through an acceptable agreement to both parties to co-exist without argument and dispute in the workplace.

Always takes charge of the negotiation process and directs it in the manner that will achieve results.

Seeks for clarification from the other negotiating parties on issues not well understood.

3

MOTIVATING OTHERS: Motivating is using persuasion, incentives and mental or physical stimulants to influence the way people think or behave individually or in groups.

Thinks about why one is working and why one is well-suited for the job in order to stay motivated

Takes the time to get one's desk in order and make things just how one likes them

3

DELEGATION: Delegation is assigning responsibility or authority to another person a junior or subordinate to carry out specific activities while remaining accountable for the outcome.

Provides adequate support during and after delegation of tasks and is always available to answer questions

Discusses timelines and guidelines and agrees on a certain schedule at which one will check and review the project's progress

3

TEAM BUILDING: Team Building represents various types of activities used to enhance social relations and define roles within the different teams at the workplace.

Always willing to coach others and is available to demonstrate learning to the team

Share achievements of the projects with the rest of the team

3

MANAGEMENT SKILLS: Management Skills are also known as leadership skills and involve planning, decision making, delegation, time management and time management to ensure optimum organization in focus and the technical of how and why of accomplishing tasks.

Sound management skills leading the team to perform their assignments well

Ability to turn negative energy into positive work energy through motivation and rewarding good work

3

EMPATHY: Empathy is the understanding of another person's condition from their perspective by placing yourself in their shoes and feeling what they are feeling.

Has an insatiable curiosity about new employees and frequently chats with them in order to understand the world inside their heads

Takes an active interest in colleagues concerns and shows sensitivity to their feelings and perspectives

3

EVALUATING OTHERS: Evaluating others is the capacity to see the individuality in others and recognize a person's unique point of view.

Looks for evidence of a person persisting and never giving up in spite of difficult situations

Watches to see whether or not a person is able to remain calm and composed when facing a difficult situation or when under pressure

2

PERSUADING OTHERS: Persuading others is making sure your best ideas get a fair hearing without manipulating others or using trickery.

Strives to understand before being understood; thinks about what the other person wants and how they would want to be persuaded for a particular work or situation

Does a thorough research on how a person would benefit from one's own solution or proposal in order to make the persuasion exercise shorter and effective

3

MANAGING DETAILS: Managing Details is the skill of paying close attention to details of every element of your job performance to ensure nothing is overlooked.

Provides accurate and consistent work that requires little or no checking

Reviews tasks and projects to make sure that they are concise, clear, and accurate before submitting

3

PRODUCT KNOWLEDGE: Product Knowledge is an essential sales skill to understand the features of your product allowing you to present the benefits compellingly and accurately to the customer.

Leads in understanding industry trends, terminologies, and concepts surrounding a product

Demonstrates exceptional knowledge about elements that allow customers to extend or customize products

3

Self Evaluation

Self Evaluation Question

Employee Comments

NEGOTIATION SKILLS:

Have you ever compromised to help reach an acceptable solution?

Have the results of any negotiation process gone against your expectations?

[employee comments]
MOTIVATING OTHERS:

Do you prefer working in a busy environment or one that is quiet? Why?

Is there a time when you have not accomplished a task due to lack of motivation? What led to your lack of motivation? How did you fix it?

[employee comments]
DELEGATION:

Can you describe a time when you have solved a major company problem due to an effective delegation of tasks?

How do you ensure that the person you assign a task has understood all the instructions?

[employee comments]
TEAM BUILDING:

Where do you fit in the team work? What is your particular role in that team?

What is one specific lesson you learned from your team that you could not learn by working alone?

[employee comments]
MANAGEMENT SKILLS:

How have you led the efforts of your team to ensure they emerge the best?

Do your workers respect or fear you and do your leadership role intimidate them?

[employee comments]
EMPATHY:

Can you think of a time when you had to deliver less than ideal news? How did you go about it?

Why is it important for employees to show empathy towards each other as well as towards their customers?

[employee comments]
EVALUATING OTHERS:

Is there a time when you have not been honest when giving feedback? If yes, why is that?

How have you helped a person, who is motivated and excited about his ability, continue to grow and develop?

[employee comments]
PERSUADING OTHERS:

What are some of the things that you have done to improve your ability to persuade others?

What are some of the challenges you have faced when trying to persuade others and how have you overcome them?

[employee comments]
MANAGING DETAILS:

How would you deal with a team member who is super detail oriented, that he/she always slows the team down?

If a project is not due for several weeks, when do think it's the best time to start working on it and why?

[employee comments]
PRODUCT KNOWLEDGE:

What efforts are you making to improve your understanding of different product specifications?

What efforts are you making to know the customer experience offered by a product?

[employee comments]

Summary

Sections 1-4: To be completed by the supervisor

Section 5: To be completed by the employee

1. Exceeds Job Related Expectations

2. Areas to improve

3. Goals completed since last performance feedback

4. Goals for next period

5. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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