Find out the top 10 core skills you need to master as a copy center operator and what hard skills you need to know to succeed in this job.
A Copy Center Operator is liable for operating high-speed business photocopiers, readers/scanners, addressing machines, stencil cutting machines, microfilm reader/printers, folding and inserting, bursting and binder machines.
The duties of this position include setting up quality control for work accuracy, delivering and offering a competitive salary, preparing projects for printing, document scanning and enhancement from start to delivery, downloading jobs from email or print queues, size, sort and finish, maintaining downtime logs, repairing and handling copier and printer meter charges, scheduling individual tasks and identifying equipment to be used in magnitude and complexity, troubleshoot jams and conducting standard key operator preventive machine maintenance, managing records and computer usage logs and suggesting technical direction.
Core Skills Required to be a Copy Center Operator
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A copy center operator should master the following 10 core skills to fulfill her job properly.
Troubleshooting:
Troubleshooting is solving a problem or determining a question to an issue which is often applied to repairing failed products or processes on a machine or a system.
A Copy Center Operator must be able to diagnose any trouble in the management flow caused by a failure of any kind and determine to remedy the causes of the symptoms with the final product being the confirmation that the solution restores the process to an excellent working state.
Dedication to Work:
Dedication to Work is a devotion or setting aside the scheduled time that you are required to work each day consistently without fail as well as being on time and giving 100% of your efforts to doing quality work.
A Copy Center Operator ought to be dependable and set an example for the rest of the workforce by showing up for work on time every day consistently and producing quality work while applying company policies and business strategies.
Personal Growth:
Personal Growth is the improvement of one's awareness, identity, developing talents and potential to facilitate the growth of oneself and the position they handle at the workplace.
A Copy Center Operator ought to assist his employees in finding themselves by introducing or referring them to methods, programs, tools, techniques and assessment systems that support their development at the individual level in the organization.
Handling Stress:
Handling Stress is the skill to balance the requirements of the job and your abilities or available resources in performing it.
A Copy Center Operator needs to creatively learn how to schedule work according to the abilities of different individuals to ensure a balance that will not put an unsustainable level of pressure on the employees and cause them to accumulate work related stress.
Self-Discipline and Sense of Duty:
Self-Discipline and Sense of Duty is an active effort which helps in developing set ways for your thoughts, actions, and habits empowering your to stick to your decisions.
A Copy Center Operator needs to learn the secret of fostering the development of self-discipline amongst the employees by clearly defining the expectations, staying in sync with the work related events and propagate result yielding ideas that employees suggest.
Quality of Work:
The quality of Work is the value of work or products produced by the employees as well as the work environment they are provided with.
A Copy Center Operator needs creativity in assisting all teams in identifying characteristics that will result in a quality product and lead to greater efficiency and increased productivity by following the four critical outcomes of employee retention, customer satisfaction, profitability, and productivity.
Business Etiquette:
Business Etiquette is a basic framework of rules set by companies to ensure and allow you to understand the way you should conduct yourself in the professional world.
A Copy Center Operator must establish the tone for proper behavior in the workplace by making sure all the distinct boundaries are laid out for everyone to follow and understand the implications of defaulting.
Customer Service:
Customer Service is the ability to cater for the needs of the client by providing excellent customer service without compromise.
A Copy Center Operator must understand that pleasing customers is directly connected to the success of the business, therefore, must create a superior customer experience culture in the company that every employee should follow in ensuring all the customers are treated as they should.
Diversity Awareness:
Diversity Awareness is the understanding that people are different and unique in their particular way and respecting their uniqueness.
A Copy Center Operator ought to successfully identify the various types of diversity presented in his company to be able to benefit from these individual differences in the hope of improving the success of his team and encourage the team members to become aware of these qualities and use them appropriately.
Scheduling:
Scheduling is creating daily workflow charts that the employees are supposed to follow when working and submitting their projects.
A Copy Center Operator must be dedicated to establishing and maintaining the schedule using either manual or technology methods to ensure it is always updated according to the tasks, the employees responsible or the time allocated to each task without fail or delay.
Hard Skills Required to be a Copy Center Operator
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A copy center operator should have a good command of the following hard skills to succeed in her job.