Find out the top 10 core skills you need to master as a business operation specialist and what hard skills you need to know to succeed in this job.
A Business Operation Specialist is responsible for improving the operations of a company so that it is more effective, efficient and compliant with laws and the industry regulations.
The primary responsibilities include analyzing customer needs and determining how operations can be improving service to clients and better meet their needs, evaluating all the company operations to make sure they are compliant with surety standards and other rules and regulations of the industry, analyzing how the information is recorded and how the process can be improved, managing the supply chain, supervising production, oversees the quality control, leading quality ,costs and the efficiency of the organization, generating recurring income, providing logistical support for training sessions and business conferences.
Core Skills Required to be a Business Operation Specialist
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A business operation specialist should master the following 10 core skills to fulfill her job properly.
Organized Workplace:
Organized Workplace is a vital characteristic that helps the business to thrive for long term due to the sense of structure and order which efficiently promotes the team spirit.
A Business Operation Specialist must be organized in the general organizing, planning, communication, time management, scheduling, coordinating resources and meeting deadlines to support the staff in being well structured and run the company successfully.
Judgment Skills:
Judgment is the ability to make a decision or form an opinion wisely especially in matters affecting action, good sense and discretion.
A Business Operation Specialist must be a person of good judgment with the ability to make the right decision at the right time and for right reasons especially in prioritizing the work correctly to focus on a few important things and ensure excellent results are delivered.
Knowledge of Company Processes:
Knowledge of Company Processes is the in-depth understanding of a collection of related, structured activities that serve a particular goal for a group of customers or clients who are valuable to the enterprise.
A Business Operation Specialist ought to maintain consistency across the daily processed while keeping a keen eye on the overall plan of the organization by ensuring the company processes are performed and followed.
Concrete Organization:
Concrete Organization is the ability to organize your life and those who surround you in a way that it is easy to meet targets or identify where every needful item is placed.
A Business Operation Specialist must be highly organized in both their personal life and at the workplace to enhance a workplace organizational tone that ensures work is scheduled correctly and timely, as well as reports, are delivered when required.
Persistence:
Persistence is the refusal to give up or let go of a firm or obstinate continuous course of action despite difficulties or opposition that you may face.
A Business Operation Specialist should strongly emphasize the need for persistence as the fundamental difference between a successful outcome and a failed one while developing this important quality in each creating happy employees and business.
Role Awareness:
Role Awareness is the ability to be informed of your role in a given environment as well as understand the expectations placed on a position and to see how they are met apparently.
A Business Operation Specialist must assess, measure and quantify his employee's awareness of their roles to see if they are transparent about what is required of each of them and review what kind of results they are delivering from their understanding.
Quality Management:
Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks.
A Business Operation Specialist should consider the quality management earnestly for the success of the business by improving the processes, products, services, the discipline and the culture in which they work under to warrant the improvement of profitability and productivity.
Business Ethics:
Business Ethics is the ability to learn what is right and wrong in the world of business and choosing to do what is right at all times.
A Business Operation Specialist must emulate good business ethic that is essential for the long-term success of an organization by implementing an ethical program that will foster a thriving entrepreneurial culture while increasing profitability and personal maturity.
Business Etiquette:
Business Etiquette is a basic framework of rules set by companies to ensure and allow you to understand the way you should conduct yourself in the professional world.
A Business Operation Specialist must establish the tone for proper behavior in the workplace by making sure all the distinct boundaries are laid out for everyone to follow and understand the implications of defaulting.
Entrepreneurial Thinking:
Entrepreneurial Thinking is a mindset that allows embraces critical questioning, innovation, service and continuous improvement with an attitude of change.
A Business Operation Specialist should challenge himself to see the big picture and creatively think outside the box too with the ability to fight all the challenges faced and keep going in the face of calamity and the social skills needed to build great teams in the workplace.
Hard Skills Required to be a Business Operation Specialist
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A business operation specialist should have a good command of the following hard skills to succeed in her job.