Use this step by step explanation to craft a good employee performance feedback review for a business continuity strategy director. Find the right words with quality phrases.

A Business Continuity Strategy Director is liable for handling continuity management, disaster recovery and crisis management to help develop, maintain and manage the business continuity program.

The essential functions for this post include updating the policies and procedures, building a business impact analysis to assess the internal and external threats and risks that post to the company, driving and developing the content of the company's plans, documentation for the core operational areas which includes the business resumption, recovery and restoration, managing and coordinating the efforts of functional managers, initiating and coordinating training and awareness program, working closely with the technology team to ensure their disaster recovery plan for critical systems and applications are consistent with the plans developed by the company.

Employee Performance Review Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill. Give scores 1, 2, or 3 for each rating depending on the employee's performance.
  2. Comments: Use this area to give examples of employee's performance phrases. The phrases should describe how well an employee has performed on previously set goals based on the given core skill.
  3. Summary: Use this section to give a summary of the employee's strengths and areas for improvement or development. Recommend a step increase for an employee who has met the expectations and performance improvement plans for one who doesn't meet expectations.
  4. Human Resources Review: Human resources manager must examine and indicate whether he/she concurs with the evaluation and comments. If the manager agrees, then he/she must sign the evaluation form. If he/she doesn't concur, then he/she must provide reasons explaining why this is so.
  5. Signatures: Sign the evaluation form and give it to the employee to go through and answer the Self Evaluation Questions. Ask him/her to sign and date the evaluation form before giving it back to the human resources for filing.

Rating Meaning

The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies.

1

Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results.

2

The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work.

3

Supervisor's Feedback

Skill

Comments

Rating

JUDGMENT SKILLS: Judgment is the ability to make a decision or form an opinion wisely especially in matters affecting action, good sense and discretion.

Objectively assesses the facts, in sensitive situations, in order to arrive at a balanced and fair judgment

Assesses the impact of the decision and modifies the course of action as needed

3

KNOWLEDGE OF COMPANY PROCESSES: Knowledge of Company Processes is the in-depth understanding of a collection of related, structured activities that serve a particular goal for a group of customers or clients who are valuable to the enterprise.

Is able to communicate information and ideas respectfully to ensure that messages and information are understood and have the desired impact

Understands the company's formal rules and structures and is able to identify who the real decision-makers are and individuals who can influence them

3

OFFICE POLITICS: Office Politics is a tool that assesses the operational capacity to balance diverse views of the interested parties of the human interactions that involve power and authority.

Focuses on doing own work instead of worrying about what other employees are thinking or gossiping about

Avoids topics about colleagues' behaviors, weaknesses, habits, and appearances as much as possible and focuses on those that build the company

3

ADAPTABILITY: Adaptability is the ability to cope with and adapt to unexpected situations in any environment and staying connected with a great attitude.

Offers to cover the responsibilities of a colleague while he/she is on vacation

Surveys clients about their experience with the company and modifies service delivery based on the findings

2

ROLE AWARENESS: Role Awareness is the ability to be informed of your role in a given environment as well as understand the expectations placed on a position and to see how they are met apparently.

Is coachable and pays attention to what one is told; is always ready to learn from others in order to grow

Keeps one motivated to accomplish complex goals by breaking down the goals into milestones and rewarding oneself after successfully accomplishing each milestone

3

QUALITY MANAGEMENT: Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks.

Actively raises critical issues that affect the company's productivity, effectiveness, and coordination, and leads others in resolving them

Maintains good records and systems and treats confidential reports/information in an appropriate manner

3

BUSINESS ETHICS: Business Ethics is the ability to learn what is right and wrong in the world of business and choosing to do what is right at all times.

Takes immediate action to resolve inequitable situations and considers fairness while making decisions

Signs off projects only when they are fully complete and reliable

3

BUSINESS ETIQUETTE: Business Etiquette is a basic framework of rules set by companies to ensure and allow you to understand the way you should conduct yourself in the professional world.

Shows exceptional respect and politeness when interacting with others and is extremely pleasant to work with

Sends a special thank-you note to everyone, responds to all messages, and calls back immediately

3

BUSINESS TREND AWARENESS: Business Trend Awareness is the capacity to be conscious of the changing ways in which the companies are developing in the marketplace.

Commended for having deep understanding of the current market trends

Possesses vast knowledge in scientific and technical market research and knows the business environment deeply

3

ENTREPRENEURIAL THINKING: Entrepreneurial Thinking is a mindset that allows embraces critical questioning, innovation, service and continuous improvement with an attitude of change.

Views failure as part of the game and takes failure as a learning experience to realize success

Excels at building relationships based on value and is never selfish when networking

3

Self Evaluation

Self Evaluation Question

Employee Comments

JUDGMENT SKILLS:

Describe a time when you had to be relatively quick in solving a problem. How did you do it? What was the outcome?

Can you describe step by step, how you would brainstorm possible themes for a fundraising campaign in your company?

[employee comments]
KNOWLEDGE OF COMPANY PROCESSES:

How do you prioritize customer's issues in order to ensure that service is provided to the customers even during critical periods?

What have you done to help improve your knowledge of your company's processes? How has this helped you and your colleagues?

[employee comments]
OFFICE POLITICS:

Describe a time when office politics affected a project you were working on. What happened? How did you go about it?

Describe a time when everyone was talking behind your back about a mistake you had made. How did you handle it?

[employee comments]
ADAPTABILITY:

Do you prefer an environment with a structured routine or one with new experiences?

Is there a time you had to adjust to a colleague's working style or technique in order to meet a deadline or achieve an objective?

[employee comments]
ROLE AWARENESS:

What have you done to help team members become more aware of their roles in a team project?

Explain how your department has benefited from employees being more aware of their roles. How has this benefited the company at large?

[employee comments]
QUALITY MANAGEMENT:

Describe a time when you have suspended a supplier's contract with your company because he/she was supplying low-quality products. How did you go about it?

Describe a time when you had to deal with an angry client because you had delivered a poor quality product. How did you handle the situation?

[employee comments]
BUSINESS ETHICS:

Can you think of a situation where you found yourself straying from the truth and how did you avoid straying?

Have you ever found yourself in a situation where you had to question someone's integrity?

[employee comments]
BUSINESS ETIQUETTE:

Are you making any efforts to build and nurture relationships and do you create time to meet people?

What efforts are you making to improve your listening skills?

[employee comments]
BUSINESS TREND AWARENESS:

What efforts are you making to increase your understanding about current business trends?

What strategies are you using to survey your competitors and are you noticing any results?

[employee comments]
ENTREPRENEURIAL THINKING:

Can you think of a situation where you became sidetracked from your venture? How did you correct the situation?

What efforts are you making to stay ahead of your competitors and learn from them?

[employee comments]

Summary

Sections 1-4: To be completed by the supervisor

Section 5: To be completed by the employee

1. Exceeds Job Related Expectations

2. Areas to improve

3. Goals completed since last performance feedback

4. Goals for next period

5. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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