Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a computer technician.

A computer technician installs, repairs and maintains computers and servers as well as ensuring that the required IT infrastructure is available and it is being utilized to the maximum. He/she may also be required to configure new hardware, create and maintain computer networks and update software packages.

Other duties in this position include setting up hardware; installing and configuring drivers and software; repairing and maintaining peripheral devices and technological equipment such as routers; regular upgrading of systems to ensure they are updated; protecting networks and computers from attacks and maintaining their privacy by managing software and security options; troubleshooting system failures and providing solutions; maintain repairs records and provide technical support on how computers can be utilized properly.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:


  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments


To pay close attention to what others have to say and not to interrupt them.

To have a winning mentality, to appreciate others when they win, and to accept when we lose.

[employee comments goal]

Learn to articulate or communicate in a proper manner that can be well understood by people.

Get first to understand what the problem really is before starting to solve it.

[employee comments goal]

To perform research well enough before undertaking any troubleshooting task.

Learn to use past knowledge and experience to troubleshoot current problems.

[employee comments goal]

Choose to keep a positive attitude all the time no matter what

Choose words wisely they can bring an entire company down

[employee comments goal]

Take an honest look at one's own strengths and weaknesses, look at past performance reviews and actively work on improving the weak areas

Learn how to tailor an interaction with each person at work based on their position in the company, personality, and cultural orientation

[employee comments goal]

Work on aspects of reliability such as keeping promises, punctuality and consistently doing good work in order to build trust

Be responsible for one's tasks and responsibilities; perform every element of one's job responsibilities to the best of one's ability

[employee comments goal]

Evaluate the resources one have that could be used to solve the situation and test their effectiveness

Ask questions and look at different angles of the problem in order to better understand it and be equipped to generate solutions

[employee comments goal]

Participate in specialized training programs and seek for more specialized training opportunities

Develop a positive attitude towards complex training sessions and show more willingness to learn new skills

[employee comments goal]

Learn how to backup computer data and learn more about the best and most recent data backup techniques

Encourage others to study basic computer courses to enhance their computer skills

[employee comments goal]

Always train others in an area of expertise and always share knowledge with colleagues

Demonstrate more willingness to learn the basics of coding and programming

[employee comments goal]


Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments


I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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