Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for an information technology specialist.

An Information Technology Specialist has the overall objective of installing, modifying and repairing computer hardware and software for the company. He or she will in addition to that, provide relevant technical advice and support to computer systems users. He/she will also get to facilitate computer and network related training as well as create and maintain login activity across the network.

Besides the major responsibility he or she will get perform the following essential functions; facilitate the identification and procurement of systems that meet user needs, install systems applications, loading appropriate software packages for computer and network systems, configure and maintain computer networks, perform troubleshooting process when required and performing other assigned roles.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments

PROBLEM SOLVING:

Look at things in different perspectives and angles and to develop alternative options.

Get first to understand what the problem really is before starting to solve it.

[employee comments goal]
PHYSICAL ABILITIES:

Concentrate the energies and focus on doing the very best every day

Follow the safety precautions keenly to ensure security is maintained at all times

[employee comments goal]
WORK ATTITUDE:

Choose to keep a positive attitude all the time no matter what

Choose words wisely they can bring an entire company down

[employee comments goal]
EMOTIONAL INTELLIGENCE:

Take an honest look at one's own strengths and weaknesses, look at past performance reviews and actively work on improving the weak areas

Try to stay uninvolved with office or department conflicts, drama or politics that undermine one's professional behavior

[employee comments goal]
CONSISTENCY AND RELIABILITY:

Learn to make promises and keep them in order to avoid losing one's own credibility, dependability, and integrity

Be faithful and learn to keep other employees secrets in order to build a strong working relationship and a strong team

[employee comments goal]
EVALUATING OTHERS:

Learn to ask people about their work when one doesn't understand some of its aspects in order to give the right feedback

Share with people how one will assess performance so that they don't get surprised at the end of the review period

[employee comments goal]
MEETING MANAGEMENT:

Put extra effort in following up on all meetings and documenting all the responsibilities and tasks delegated to participants

Put extra effort in assessing what took place during a meeting and make plans to improve future meetings

[employee comments goal]
TRAINING OTHERS:

Show eagerness to attend training sessions and avoid missing any training session

Evaluate the outcomes of training sessions and learn how to identify training needs

[employee comments goal]
COMPUTER SKILLS:

Put extra effort in improving typing speed and accuracy when using word processors

Seek for assistance when faced with a problem related to using a computer service

[employee comments goal]
TECHNICAL SKILLS:

Show more interest to understand how complex systems and processes work

Welcome chances to learn new skills and seek for more opportunities that enhance knowledge in existing skills

[employee comments goal]

Summary

Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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