Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a production support supervisor.
A Production Support Supervisor is responsible for coordinating and overseeing technical solutions for a variety of different types of companies and organizations.
The essential functions are discussing all production support aspects, providing technical assistance and troubleshooting issues, arranging, assigning, coordinating and monitoring shifts to have apt coverage, providing regular status reports to the management on application status and other metrics, providing additional support to existing production support procedures, developing relations with the business community and the outsourced service providers, defining and managing scope, budget, schedule and the risk throughout the projects, allocating resources to resolve problems, reporting promptly to the management and business partners regarding the critical stages until resolution.
Employee Performance Goals Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Performance Goals for Next Period | |
Performance Goals | Employee Comments |
|---|---|
| ORGANIZED WORKPLACE: Strive to follow proper channels in solving work related issues. Make it a responsibility to report any issues that might be interfering with proper work organization. | [employee comments goal] |
| URGENCY: Show willingness to work overtime when an urgent matter needs to be completed Be willing to help other workmates to complete their urgent work when requested. | [employee comments goal] |
| KNOWLEDGE OF JOB: Join an online group of people who do the same work as one does in order to learn new things and keep up-to-date with the world at large Volunteer for extra tasks and projects when one feels they can handle more work alongside their regular tasks | [employee comments goal] |
| SUPERVISORY SKILLS: Plan to hold training and workshops to educate your workforce on better work ethics Develop a managerial style that seeks to honor and respect each employee for their worth | [employee comments goal] |
| FLEXIBILITY: Help others to perform tasks that are provided without feeling shortchanged Receive feedback and labor for it to become a better employee | [employee comments goal] |
| INITIATIVE: Be willing to improve the quality of performance by taking on training Think creatively of new ways to solve upcoming problems in the workplace | [employee comments goal] |
| ORIENTATION TO WORK: Learn to coexist with coworkers and the management for a peaceful office environment Communicate clearly in both written and spoken format to leave no room for guesswork | [employee comments goal] |
| PERSONAL ACCOUNTABILITY: Promote information across departments that will help educate other employees on performance expectation and how to meet the company goals Provide the necessary information required to accomplish tasks and let other members of the team know when one does not have enough information about a certain task | [employee comments goal] |
| DEADLINES - ON TIME: Use tools that will help one to determine the value of the task at hand and further own prioritizing skills in order to prioritize tasks effectively and meet deadlines Reward oneself when one completes a task ahead of time in order to feel motivated to meeting own mini-deadlines | [employee comments goal] |
| QUALITY MANAGEMENT: Seek clarification and gain as much knowledge as possible about the activity or project at hand in order to feel more comfortable and produce quality results Train employees on the importance of producing quality results and make sure that everyone is aware of the company's quality requirements | [employee comments goal] |
Summary |
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Sections 1-2: To be completed by the supervisor Section 3: To be completed by the employee |
1. Goals completed since last performance feedback |
2. Goals for next period |
3. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |