Outstanding Employee Performance Feedback: Brand Ambassador

Is able to communicate information and ideas respectfully to ensure that messages and information are understood and have the desired impact

Is able to understand both internal and external client's needs and concerns and to provide sound solutions or recommendations

Always helps others to develop and implement programs or urgent projects first

Makes the real use of the technology to establish and communicate plans

Is not easily demotivated by temporal crisis; still enjoys working even when all is not well in the workplace

Does not listen to people who are full of non-constructive criticism and discouragement

Dresses well, maintains a good posture and makes eye contact when having a conversation with others in order to give the impression that one is in control

Looks for online courses and attends seminars in order to grow capabilities to counteract any feelings of inadequacy

Crystallizes the importance and the meaning of a lot of complex ideas into a simple and understandable explanation

Goes beyond past experiences and finds new ways of looking at issues to draw out new insight from complex and diverse information

Does not talk ill about other employees, rather than cool things the employees are doing

Is visionary; takes time to make goals and finds the best way to accomplish them

Always presents a competent, calm and professional image to customers and other company's employees

Generates enthusiasm among the team members for accomplishing common goals that elevates the team and ensures the company success

Looks for alternative ways to solve a problem, perform a specific task or deal with a challenging situation

Completes tasks and projects accurately and seeks assistance from colleagues or team members when there is need

Specifies the expected time frames for accomplishing objectives in order to maximize the benefits of objectives' setting

Prioritizes goals according to what the company needs most considering the resources and time available and other unexpected changes in the company

Pays attention to the task at hand in order to prevent own mind from wandering and be more productive

Breaks down big assignments into smaller ones in order to prevent the feeling of overload and the procrastination that comes from taking on too many tasks

How do you demonstrate your understanding of the general environment in which your company operates?

How would you respond to a new employee who shows an unwillingness to learn the company process? What would you do to help them?

Are there any new goals or responsibilities that you have assumed since your last evaluation?

What area can you help in the scheduling of time and workload?

Can you think of a situation where you were intensely motivated? When were you bored?

Describe a time you did more than was required of your job description. How did you feel about that?

When is the last time you asked for assistance on a certain project from a colleague? What was the project?

Is there a time you had to lead other employees in a certain direction, but you had some doubts? What did you do?

Describe a problem you were solving where you had to work with a concept that was abstract rather that tangible and concrete. What was the outcome?

Give an example of a problem you solved when important facts were unavailable. What was the outcome? How was this problem affecting other employees?

What techniques and processes have you come up with to make your job easier or to be more effective at work?

Can you describe a time when you made a suggestion to improve the work in your department? What was the outcome?

Can you describe a time when you were asked to handle a tough problem which challenged your personal accountability? What was the outcome?

What are some of the special responsibilities and assignments you have been given in the past that are not part of your routine?

Is there a time when you have received an award from the company? What was the award? Why did you receive the award?

Can you think of a time when the events or actions of a colleague adversely affected your personal drive? How did you cope with that?

Describe a time when your team failed to meet its goals due to an underperforming employee. How did you deal with the situation?

What do you look for in team members when setting goals for the team? How do you keep track of your team goals?

Give a specific example of a project you have done that perfectly describes your organizational skills. How did you go about it?

How do you differentiate tasks that bring you closer to your goals from those that don't add value to your goals? How do you treat both tasks?