Use this step by step explanation to craft a good employee performance feedback review for a computer operator. Find the right words with quality phrases.
A computer operator provides data through operating a computer by taking care of all the computer activities from inputting to output and also assists users to start computers and run different commands. He/she prepares equipment for use by ascertaining that computer hardware and software works effectively.
Other duties associated with the position include determining the sequence of computer operations and initiating commands in computers as well as ensuring that the computers run continuously by identifying and resolving errors in real-time. He/she is responsible for documenting inventory to determine the required computer supplies. Lastly, he/she responds to user's needs and requests while maintaining their information confidential.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| CUSTOMER ORIENTED: Customer Oriented is a skill that focuses primarily on the client as the King offering quality services that meet the customer's expectations with an aim to inspire people rather than just try to sell their product. | Provides timely feedback to all customers including the most difficult ones. Maintains a strong, loyal customer base and many repeat clients as a result. | 3 |
| VERBAL COMMUNICATION: Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business. | Never talks too much so as not to bore the people who are listening. Always attentive when the other people are putting their points across. | 3 |
| ACCURACY: Accuracy refers to the closeness of a measured value to a known value or standard that is passed by the governing laws. | Has excellent observation skills and ensures that all every little detail is captured. Gives constructive feedback and is always willing to receive and accept feedback. | 3 |
| GIVING FEEDBACK: Giving Feedback is one of the most powerful tools to develop employees and improve performance through honest feedback of the work done best and areas that need improvement. | Chooses own words carefully and restrains from making any demoralizing statements that call the employees intelligence into question Gives objective and forward moving feedback that motivates and inspires the other person to perform better | 2 |
| PARTICIPATIVE MANAGEMENT: Participative Management is also known as employee involvement is the participation of all stakeholders at all levels of the organization in the investigation of problems, development of strategies and implementation of solutions. | Holds workers liable for their results assuring each remains answerable Maintains a working area that stimulates the growth of individual employees | 3 |
| DEPENDABILITY: Dependability is the characteristic of being able to be counted on and relied upon by providing services that be trusted within a period. | Completely adheres to the laid out company rules without defaulting any of them Builds an environment of dependability and trust around the workplace | 2 |
| ETHICAL BEHAVIOR: Ethical Behavior is acting in policies that are consistent with what the society and individuals typically think are good morals or values. | Regards fairness as one of the critical needs in all the decisions made Has obtained training that specifically focuses on practicing ethical behavior at the workplace | 2 |
| SELF-DISCIPLINE AND SENSE OF DUTY: Self-Discipline and Sense of Duty is an active effort which helps in developing set ways for your thoughts, actions, and habits empowering your to stick to your decisions. | Measures own progress and takes the necessary steps to accomplish the goals rather than just imagining the end result Reframes mistakes into learning opportunities and keeps pushing towards achieving the set goals | 3 |
| ANALYTICAL SKILLS: Analytical Skills is the ability to collect and analyze information, solve problems and make decisions according to the policies and regulations of the business. | Excels at analyzing complex and large volumes of data and finding trends in that data Demonstrates exceptional knowledge of numbers and figures and is able to interpret mathematical information | 3 |
| DATA ENTRY: Data Entry is a skill to key in information from various sources as directed by the management while keeping to the policies and procedures of the company and ensuring they are accurate. | Possesses proficient typing skills with high accuracy and exceptional typing speed Excels at transcribing documents, typing up manuscripts, and inputting complex statistical data | 3 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| CUSTOMER ORIENTED: Do you put in an extra effort and time in emergencies to ensure the needs of customers are met? What do you understand by excellent customer service? Explain a time when you offered it. | [employee comments] |
| VERBAL COMMUNICATION: Give an instance you were given the opportunity to talk to people. What was the reaction? How do you aim to improve your verbal communication skills to be the best in it? | [employee comments] |
| ACCURACY: Give an instance you overloaded yourself with work and how you would rate the work you submitted. How do you do your research and do you use factual data and information while doing any task? | [employee comments] |
| GIVING FEEDBACK: Describe a time when you have had to deal with an employee who was not happy about the feedback you had given. How did you handle the situation? What are some of the things you have done to develop the skills of other employees and make them more productive? | [employee comments] |
| PARTICIPATIVE MANAGEMENT: Do you make decisions with the employees in mind or do you just consider your own needs? Are you a fountain of energy and comfort to demoralized employees? | [employee comments] |
| DEPENDABILITY: Are you willing to do whatever it takes to get the job done no matter the situation? Are you willing to work overtime if the task requires you to do so? | [employee comments] |
| ETHICAL BEHAVIOR: Can you be trusted with confidential information without leaking it out? Are you willing to make serious sacrifices to keep your commitment to the company? | [employee comments] |
| SELF-DISCIPLINE AND SENSE OF DUTY: Describe a task that required you to remain self-disciplined from the start to the end. How did you manage it? Describe a time when you have been able to overcome a significant problem on an important project. How did you go about it? | [employee comments] |
| ANALYTICAL SKILLS: Can you think of a small problem you ever identified and solved before it could turn into a big problem? How often do you encourage others to use appropriate oral and written communication skills when sharing an analysis? | [employee comments] |
| DATA ENTRY: How often do you work in a team and how often do you work independently? How often do you encourage others to learn more computer skills? | [employee comments] |
Summary |
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Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |