Good Employee Performance Feedback: Computer Operator

Focuses on the needs of customers, which makes it easy to meet their needs effectively.

Have strong listening skills that help in understanding the needs of customers.

Researches extensively before delivering a talk to have concrete facts and information that will not raise any objections.

Finds out if the other person understands what is being discussed during a conversation and explains unclear issues.

Develops a checklist as a guide to make sure that all the procedures are met.

Maintains detailed and accurate records at all times and does not entertain sloppy work.

Looks for useful information that the employees need and that which will help them become more successful in their work

Avoids focusing on feedback as either negative or positive in order to not interfere with one's ability to put important points across

Holds workers liable for their results assuring each remains answerable

Recognizes and carefully handles employees who show signs of employee burnout

Maintains the highest levels of personal integrity that make them admirable

Uses the promises made as the bond, always sticking by them

Holds a solid reputation for being an equitable leader who treats everyone with respect

Widely respected for being accountable to the managers and coworkers

Creates a list of everything that needs to be accomplished so that one does not lose track of own goals

Makes a personal commitment to develop and bullet-proof own personal ethical code of conduct

Makes enough effort to search for the best sources of information

Understands a good number of data collection techniques and makes an effort to collect the right information

Puts extra effort in doing repetitive tasks for long periods of time

Demonstrates willingness to learn how to transcribing documents and type up manuscripts

Explain a situation where you went an extra mile to serve a customer. What did you do?

Which biggest challenge have you encountered in customer service and how did you deal with it?

Have you ever tried to think about what you would say from another person's perspective?

Have you ever tried to copy somebody else's way of talking and how did it turn out?

Which environment do you work comfortably well, noisy or quiet environment?

How much time do you dedicate to ensure you deliver an error free task?

Describe a time when you have had to deal with an employee who was not happy about the feedback you had given. How did you handle the situation?

How do you recognize and motivate employees who have constantly demonstrated excellent performance at work?

Do you make decisions with the employees in mind or do you just consider your own needs?

Do you reward employees who are working hard reaching their goals all the time

Do you give excuses instead of doing what is right?

Are you a loyal person that your coworkers and management can rely on?

Can you be trusted in all you do and say to be honest?

Are you most likely to bend the truth to protect yourself?

Describe a task that required you to remain self-disciplined from the start to the end. How did you manage it?

Describe one time when you have worked the hardest. What motivated you to work hard and what was the outcome?

Can you think of a small problem you ever identified and solved before it could turn into a big problem?

What efforts are you making to improve your knowledge to work with numbers and figures?

How often do you work in a team and how often do you work independently?

Have you ever failed to meet a tight deadline? What efforts did you make to improve?