Outstanding Employee Performance Feedback: Cloud Business Operations Specialist

Knows how to resolve any outstanding client issues and problems amicably.

Gathers all the necessary facts and information first before making any decision.

Challenges the definition of the problem from all angles; looks at the problem from all directions in order to decide the best solution

Encourages the team to work on the quality of the company deliverables in order to prevent future problems with customers

Achieves accuracy and thoroughness when accomplishing a task and takes the time to understand all the areas involved

Takes note of important details and writes them down in order to make sure that they are not forgotten or lost

Acts as a role model to the members of the team and talks to them about the importance of high work standards and quality

Seeks feedback from other employees and customers to make sure that high work standards and quality are being maintained

Excels at mapping processes and is an expert at using business process models and flow charts to capture complex scenarios

Possesses the best insight into the root cause of errors in processes and is always able to correct any errors

Demonstrates exceptional capacity to work anytime from anywhere and on any device

Embraces the power of computers to process tasks efficiently and accurately

Advocates for implementation of modern technologies that can assist in sharing and storing data more efficiently such as cloud storage

Encourages colleagues to utilize the power of virtual workplaces to save on time and money

Relies on technical tools to understand trends when analyzing data

Encourages others to use appropriate oral and written communication skills when sharing an analysis with others

Excels at explaining how to use a product to clients who have never used it before

Fully understands all product specifications and the meaning of all related terminology

Takes pride in building and compiling programs that execute without any errors

Possesses multiple certifications in a wide range of programming languages

Give an instance you solved a problem, and it was successful.

Do you involve other people when trying to solve any particular problem?

How have you helped other employees improve their ability to anticipate problems? Give an example

What are some of the project management tools, if any, that you have used to determine the future of your project?

Is there a time when you have failed to deliver a project on time because you didn't have all the required information? What happened?

What are some of the things you have done or skills you have acquired to improve your ability to manage details at work?

Describe a time when you have suspended a supplier's contract with your company because he/she was supplying low-quality products. How did you go about it?

Describe a time when you had to deal with an angry client because you had delivered a poor quality product. How did you handle the situation?

How often do you encourage colleagues to undergo training on new procedures?

Have you ever failed to map existing processes and how did you correct the mistake?

Can you describe a situation where you successfully utilized the power of computers to process tasks more efficiently and accurately?

How often do you encourage colleagues to use computers to execute repetitive, multiple, and complex tasks more efficiently?

How often do you encourage colleagues to use the internet to search for information easily?

Have you ever advocated for the implementation of modern technologies that can assist in sharing and storing data more efficiently?

Can you describe a task you did that tested your analytical abilities?

How often do you encourage others to use appropriate oral and written communication skills when sharing an analysis?

What efforts are you making to improve your understanding of different product specifications?

How often do you adhere to procedures and policies that guide products and services?

What do you to ensure that your programming skills are current?

Can you describe a time when you saved time by designing a program to automate a process?