Use this step by step explanation to craft a good employee performance feedback review for a cloud business operations specialist. Find the right words with quality phrases.

A Cloud Business Operations Specialist is liable for supporting and playing a significant role in technology planning and execution.

The primary duties of this position are defining cloud strategy for the company and translating into action, defining a multiyear cloud solution and infrastructure and security roadmap, managing enterprise cloud platform and performing migration from system center to other cloud environments, designing and governing security architecture in keeping with the standards and the policies, providing high level technical support for application and servers on virtual platforms, mentoring, implementation teams and conducting hands-on training sessions to transfer knowledge to developers/product managers, supporting and administration, resolving incidents affecting the operation.

Employee Performance Review Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill. Give scores 1, 2, or 3 for each rating depending on the employee's performance.
  2. Comments: Use this area to give examples of employee's performance phrases. The phrases should describe how well an employee has performed on previously set goals based on the given core skill.
  3. Summary: Use this section to give a summary of the employee's strengths and areas for improvement or development. Recommend a step increase for an employee who has met the expectations and performance improvement plans for one who doesn't meet expectations.
  4. Human Resources Review: Human resources manager must examine and indicate whether he/she concurs with the evaluation and comments. If the manager agrees, then he/she must sign the evaluation form. If he/she doesn't concur, then he/she must provide reasons explaining why this is so.
  5. Signatures: Sign the evaluation form and give it to the employee to go through and answer the Self Evaluation Questions. Ask him/her to sign and date the evaluation form before giving it back to the human resources for filing.

Rating Meaning

The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies.

1

Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results.

2

The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work.

3

Supervisor's Feedback

Skill

Comments

Rating

PROBLEM SOLVING: Problem Solving is the skill of defining a problem to determine its cause, identify it, prioritize and select alternative solutions to implement in solving the problems and reviving relationships.

Has an inquisitive nature and tries to analyze all that is happening around.

Always portrays enough knowledge of the problem and its feasible solutions.

2

SEEING POTENTIAL PROBLEMS: Seeing Potential Problems is the ability to structure the current situations and identify developments that could cause problems in the future.

Assigns team members deadlines for the projects that are much earlier than what one actually needs in order to give time for changes and other reviews

Encourages constructive feedback from employees in order to know what is happening on the ground

2

MANAGING DETAILS: Managing Details is the skill of paying close attention to details of every element of your job performance to ensure nothing is overlooked.

Performs own tasks as early as possible in order to have time to devote to unexpected or last minute responsibilities

Works closely with other employees to encourage them to maintain high-quality standards in their work

2

QUALITY MANAGEMENT: Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks.

Audits the work of other employees in order to ensure that the right procedures or steps are being followed

Seeks feedback from other employees and customers to make sure that high work standards and quality are being maintained

2

PROCESS IMPROVEMENT: Process Improvement is the creation of new processes or improving the existing ones that will work and take your corporation to the next level.

Excels at mapping processes and is an expert at using business process models and flow charts to capture complex scenarios

Sets measurable benchmarks for tracking processes and uses the recorded data to set standards of completing future processes

3

TECHNOLOGY SAVVY: Technology Savvy is the introduction of the digital technology in the workplace as a strategy to make tasks run swiftly against doing them manually.

Demonstrates willingness to learn how to work more efficiently any time from different sites and on different devices

Seeks assistance when faced with challenges in installing, using, and troubleshooting computer software

2

TECHNOLOGY TREND AWARENESS: Technology Trend Awareness is staying updated with the useful upcoming trends that can serve your business better and easier.

Excels at using data mining techniques to identify patterns and predict future trends

Utilizes modern techniques of sharing and storing data such as cloud storage

3

ANALYTICAL SKILLS: Analytical Skills is the ability to collect and analyze information, solve problems and make decisions according to the policies and regulations of the business.

Shows willingness to learn how to use critical thinking skills when evaluating information

Understands a good number of data collection techniques and makes an effort to collect the right information

2

PRODUCT KNOWLEDGE: Product Knowledge is an essential sales skill to understand the features of your product allowing you to present the benefits compellingly and accurately to the customer.

Understands how to fix the most basic problems associated with a product

Shows willingness to understand industry trends, terminologies, and concepts surrounding a product

2

PROGRAMMING SKILLS: Programming Skills is the ability to use technical languages, tools, and operating systems professionally in the workplace.

Meets most deadlines when designing programs and makes an effort to work under pressure

Shows willingness to work in a team when designing complex programs

2

Self Evaluation

Self Evaluation Question

Employee Comments

PROBLEM SOLVING:

How well do you accommodate other people ideas and opinions when trying to solve a problem?

Do you involve other people when trying to solve any particular problem?

[employee comments]
SEEING POTENTIAL PROBLEMS:

How have you helped other employees improve their ability to anticipate problems? Give an example

How do you test a new software in order to make sure that it does not have hidden issues?

[employee comments]
MANAGING DETAILS:

How do you make sure that you have all the necessary tools before starting a project or task?

How do you organize your tasks to know which one comes first and what follows next? What tools, if any, have you used?

[employee comments]
QUALITY MANAGEMENT:

How have you made sure to deliver quality work even when working under pressure?

Describe a time when you had to deal with an angry client because you had delivered a poor quality product. How did you handle the situation?

[employee comments]
PROCESS IMPROVEMENT:

What efforts are you making to learn more about new procedures?

Have you ever failed to map existing processes and how did you correct the mistake?

[employee comments]
TECHNOLOGY SAVVY:

Can you describe a situation where you successfully utilized the power of computers to process tasks more efficiently and accurately?

Are there any times you had to seek for assistance on issues related to operating modern electronic devices?

[employee comments]
TECHNOLOGY TREND AWARENESS:

Can you describe a situation where you successfully utilized the power of virtual workplaces to save time and money?

What efforts are you making to get certifications in specialized technology fields?

[employee comments]
ANALYTICAL SKILLS:

What is the most complex analytical task you have ever undertaken?

How often do you encourage others to think outside the box when trying to solve a problem?

[employee comments]
PRODUCT KNOWLEDGE:

What efforts are you making to improve your understanding of different product specifications?

What are you doing to improve your ability to explain to a client how a new product works?

[employee comments]
PROGRAMMING SKILLS:

Can you describe your experience with using cross-platform programming languages?

Have you ever made suggestions that improved an existing program?

[employee comments]

Summary

Sections 1-4: To be completed by the supervisor

Section 5: To be completed by the employee

1. Exceeds Job Related Expectations

2. Areas to improve

3. Goals completed since last performance feedback

4. Goals for next period

5. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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