Use this step by step explanation to craft a good employee performance feedback review for a lab computer operator. Find the right words with quality phrases.

A lab computer operator operates a computer lab ensuring the equipment is in good condition for student's use. He/she manages the computer hardware and software systems within the lab and also maintains a log of all problems and errors that occur in all the computers.

Apart from the general maintenance of lab computers, he/she stores all the media that is required for various computer lessons. He/she works hand in hand with the computer teachers to prepare lessons for the students. They also produce logs for the needed supplies for the lab such that the student lessons are uninterrupted. Finally, he/she may be required to troubleshoot issues that might arise in the computers

Employee Performance Review Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill. Give scores 1, 2, or 3 for each rating depending on the employee's performance.
  2. Comments: Use this area to give examples of employee's performance phrases. The phrases should describe how well an employee has performed on previously set goals based on the given core skill.
  3. Summary: Use this section to give a summary of the employee's strengths and areas for improvement or development. Recommend a step increase for an employee who has met the expectations and performance improvement plans for one who doesn't meet expectations.
  4. Human Resources Review: Human resources manager must examine and indicate whether he/she concurs with the evaluation and comments. If the manager agrees, then he/she must sign the evaluation form. If he/she doesn't concur, then he/she must provide reasons explaining why this is so.
  5. Signatures: Sign the evaluation form and give it to the employee to go through and answer the Self Evaluation Questions. Ask him/her to sign and date the evaluation form before giving it back to the human resources for filing.

Rating Meaning

The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies.

1

Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results.

2

The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work.

3

Supervisor's Feedback

Skill

Comments

Rating

CUSTOMER ORIENTED: Customer Oriented is a skill that focuses primarily on the client as the King offering quality services that meet the customer's expectations with an aim to inspire people rather than just try to sell their product.

Provides timely feedback to all customers including the most difficult ones.

Overcomes the objections of clients skillfully and provides justifiable explanations to customers questions.

3

VERBAL COMMUNICATION: Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business.

Strikes good balance and confidence between verbal skill and non-verbal skills.

Speaks with humility and genuine respect for other people and is considered with high regard.

3

ACCURACY: Accuracy refers to the closeness of a measured value to a known value or standard that is passed by the governing laws.

Listens actively and keenly to instructions and executes every detail or task required.

Always very keen to avoid mistakes and delivers error free work.

3

SAFETY AT WORK: Safety is being protected from hurt or other non-desirable outcomes that may tend to overrule a situation and cause damages of different kinds.

Writes a fire safety plan showing the escape routes and posts the plan for all employees to see

Invests in first aid training and kits in order to help prevent injuries incurred during an accident from getting out of control

3

PARTICIPATIVE MANAGEMENT: Participative Management is also known as employee involvement is the participation of all stakeholders at all levels of the organization in the investigation of problems, development of strategies and implementation of solutions.

Cooperates with different team members to establish a development path

Maintains a working area that stimulates the growth of individual employees

3

PHYSICAL ABILITIES: Physical Abilities is the ability of one's strengths and limitations that are also known as the individual resources to perform well at the tasks given.

Leads a team of heavy lifters who run heavy equipment and machines with ease

Expert in working with the new systems to upgrade older ones

3

EMPATHY: Empathy is the understanding of another person's condition from their perspective by placing yourself in their shoes and feeling what they are feeling.

Has an insatiable curiosity about new employees and frequently chats with them in order to understand the world inside their heads

Always flexible and is prepared to change direction as the other person's feelings and thoughts also change

3

SELF CONFIDENCE: Self Confidence is the ability to know who you are and what you are capable of doing which shows in your behavior, your body language, how you speak, etc.

Asks for feedback in order to get a better sense of one's performance instead of anxiously wondering what one is doing wrong

Values criticism and does not feel embarrassed after receiving negative feedback from other employees or clients

3

SELF-DISCIPLINE AND SENSE OF DUTY: Self-Discipline and Sense of Duty is an active effort which helps in developing set ways for your thoughts, actions, and habits empowering your to stick to your decisions.

Recognizes the moments when one gets the urge to act impulsively in order to be more equipped to create a delay between the action and the urge

Anticipates problems that are likely to occur with own projects and devises a plan to handle them as they appear

3

PRODUCT KNOWLEDGE: Product Knowledge is an essential sales skill to understand the features of your product allowing you to present the benefits compellingly and accurately to the customer.

Excels at explaining how to use a product to clients who have never used it before

Demonstrates in-depth knowledge on how to use a product together with another

3

Self Evaluation

Self Evaluation Question

Employee Comments

CUSTOMER ORIENTED:

Do you put in an extra effort and time in emergencies to ensure the needs of customers are met?

What do you understand by excellent customer service? Explain a time when you offered it.

[employee comments]
VERBAL COMMUNICATION:

How well can you rate your verbal skills and what are you doing to improve?

How do you respond to feedback and criticism and do you encourage people to give you feedback and citric your speech?

[employee comments]
ACCURACY:

Which environment do you work comfortably well, noisy or quiet environment?

Are you someone who needs constant monitoring or supervision to deliver reliable work?

[employee comments]
SAFETY AT WORK:

Give an example of a time when an employee caused an accident due to neglecting safety procedures. How did you deal with him/her?

Can you give an example of a time when you had to stop an important process due to the danger of imminent accidents?

[employee comments]
PARTICIPATIVE MANAGEMENT:

Do you make decisions with the employees in mind or do you just consider your own needs?

Do you give a warning for mistakes done for the first time or do you call for corporal punishment to the employees?

[employee comments]
PHYSICAL ABILITIES:

Has the company provided all the protective gear required to handle such tasks?

Are you keen to check every detail at the start and close of every day?

[employee comments]
EMPATHY:

How can you tell that a colleague needs help? What steps would you go through to provide comfort?

Have you ever decided to delay presenting some information to a colleague because you felt the timing was not right?

[employee comments]
SELF CONFIDENCE:

Is there a time you interjected a different side of an issue or a different point of view? How did you go about it?

Is there a time you had to lead other employees in a certain direction, but you had some doubts? What did you do?

[employee comments]
SELF-DISCIPLINE AND SENSE OF DUTY:

What are some of the things that you have done to help nourish your self-discipline? How has this helped you in developing a sense of duty?

Describe one time when you have worked the hardest. What motivated you to work hard and what was the outcome?

[employee comments]
PRODUCT KNOWLEDGE:

What are you doing to enhance your understanding of industry trends, terminologies, and concepts surrounding a product?

Have you ever failed to demonstrate how a product can be integrated with another? What did you do to improve?

[employee comments]

Summary

Sections 1-4: To be completed by the supervisor

Section 5: To be completed by the employee

1. Exceeds Job Related Expectations

2. Areas to improve

3. Goals completed since last performance feedback

4. Goals for next period

5. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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