Poor Employee Performance Feedback: Fleet Mechanic

Does not talk with great confidence and composure and trembles excessively.

Responds to questions in a not so creative and intelligent manner and hence does not offer satisfactory answers.

Keeps things calm even when required to make quick decisions under high pressure.

Shows strong level-headedness when assessing situations and coming up with solutions.

Does not know how to handle client's issues and ensure they are satisfied.

Does not show any strong critical thinking and design thinking abilities.

Does not fulfill administrative and performance management functions as required.

Has poor customer service experience and finds it difficult to make visitors feel relaxed and comfortable.

Appreciates the efforts taken by others to do any task and encourages them to be better.

Adept at taking instructions and ensuring to follow them to the book.

Reads books and attends webinars, workshops, classes, seminars, etc. that help in professional growth

Builds an "I can do better" mentality and always works hard to proof that fact

Thinks about the goals but does not write them down thus ends up forgetting most of them

Quits too soon; gets discouraged when things don't turn out as expected instead of trying again

Does not care about monitoring customers satisfaction or asking for feedback to find out what products or services needs a boost in quality

Does not monitor the progress of projects against the milestones or quality standards that have been agreed on

Hardly knows how to use the internet to search for information

Makes little effort to participate in online tech communities that consist of technology savvy individuals sharing new technology ideas

Demonstrates poor communication skills when explaining complex machines to clients

Demonstrates little understanding of how to use computer aided design technologies when converting design information into workable drawings

Give an instance you were given the opportunity to talk to people. What was the reaction?

Have you ever tried to copy somebody else's way of talking and how did it turn out?

How well do you accommodate other people ideas and opinions when trying to solve a problem?

Are you in most cases conversant with what the problem is before you solve it?

Give an instance that you used your past knowledge to solve a current problem?

Give an instance you handled a task with so much uneasiness and a restless mind and what was the outcome?

Do you think you are a good role model to your junior staff?

How well do you manage the pressures of your administrative position?

Do you find it easy to strike a conversation with other people?

Do you always seek to make people relaxed when they are talking to you or do you use intimidation?

Are there times you have had to demonstrate leadership skills at work in order to stand out from the rest of your colleagues?

What have you done to increase your knowledge and understanding about competitiveness in the workplace?

Describe step-by-step, how you go about setting your goals. How do you determine your goals' requirements?

Is there a time when you felt that you did not have what it takes to achieve your goals? How did you deal with this?

How have you helped your team members produce quality work? How has this improved the overall productivity of the team?

Describe the most recent project you have completed. What are some of the most common quality issues you identified and what was the cause?

Are you making any efforts to learn more about internet security, privacy, and confidentiality?

Have you ever advocated for the implementation of modern technologies that can assist in sharing and storing data more efficiently?

What efforts are you making to improve your ability to identify a wide range of symbols on drawings and blueprints?

How often do you undergo training on using computer aided design to enhance your ability to design machines?