Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a customs compliance auditor.

The Customs Compliance Auditor is responsible for ensuring there is compliance with rules and regulations for both internal and external customs controls. This position is also liable to oversee all the tasks that ensure that control guidelines are being followed and all the regulations met to guide the work of auditors.

The core responsibilities include ensuring compliance with rules and controls by examining and analyzing records, reports, operating practices and documentation, recommending opportunities that strengthen the internal control structure, preparing for audit by formulating a plan for action, accomplishing customs compliance work requirements by orienting, training, assigning, scheduling and guiding auditors, meeting the work standards by following production, productivity, quality and customer service standards.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments

VERBAL COMMUNICATION:

Always try to speak with great confidence and without fear of making mistakes.

Listen well enough to be able to give constructive feedback to other people.

[employee comments goal]
PHONE SKILLS:

To always speak in an inviting and positive tone to make the conversation relaxed and appealing.

Not to use slang word or inappropriate language during a phone conversation and to respond appropriately with words like yes or no.

[employee comments goal]
ADMINISTRATIVE SKILLS:

Show willingness to learn new ways to perform my administrative functions professionally.

To be able to accept correction and to be open to scrutiny since I am in apposition of leadership.

[employee comments goal]
INTERPERSONAL SKILLS:

Give constructive feedback to others and to take corrections positively

Learn to be empathetic towards other people to understand what they are going through.

[employee comments goal]
GIVING FEEDBACK:

Focus on the employee's behavior rather than on his/her personality traits

Give the employee an opportunity to speak up during the meeting or ask questions about the feedback afterward

[employee comments goal]
CREATIVITY:

Challenge the old solutions by coming up with new ones that solve today's problems

Choose varied ways to solve conflicts that do not necessarily have to be there

[employee comments goal]
PROJECT AND GOAL FOCUS:

Organize all smaller goals in one place in order to check progress easily and accomplish them effectively

Take time to reward oneself for the already accomplished goals in order to feel more motivated to complete the others

[employee comments goal]
QUALITY MANAGEMENT:

Dedicate full concentration and become fully involved in any task one is doing in order to do it better

Work closely with the product/service development team in order to establish quality standards when a new product/service is developed

[employee comments goal]
SCHEDULING:

Learn to use standard scheduling terminologies that all team members can understand

Learn to add some contingency time for unexpected events when scheduling tasks

[employee comments goal]
WRITING REPORTS AND PROPOSALS:

Evaluate samples of published reports and proposals to enhance understanding and confidence in preparing and writing reports and proposals

Develop paragraphs that introduce, develop, connect, and conclude ideas when writing reports and proposals

[employee comments goal]

Summary

Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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