Good Employee Performance Feedback: Field Service Technician

Emphasizes on the key vital points of a topic to ensure that the message is well understood by others.

Never beats around the bush but instead goes straight to the point.

Is always open-minded and readily accepts what others have to contribute.

Always portrays enough knowledge of the problem and its feasible solutions.

Knows how well to handle clients and their various problems.

Ensures that all the client problems are sorted and that the client is satisfied at the end of it all.

Demonstrates good knowledge of technology issues and can comfortably use and maintain technology related equipment.

Effectively maintains proper records in an organized manner to avoid duplication or loss of data and information.

Recognizes and rewards the team for their behavior and hard work

Motivates and encourages the team to take responsibility for their performance

Joins associations with like-minded professionals to help create relationships that can help tap new, exciting ideas into the business

Knows how to empathize and sympathize with co-workers in order to build harmony and avoid conflicts in the workplace

Determines which requirements will be part of the goal achieving process and works hard to meet these requirements

Brainstorms as many obstacles as one can and writes them down in order to develop a sense of how realistic a goal is

Encourages automation of manual processes to enhance efficiency and accuracy

Encourages parallel processing of related processes to improve process efficiency

Uses a routine to get repetitive tasks done with enhanced efficiency

Shows willingness to learn how to have a work-life balance and create more time for both work and family

Shows interest to understand how complex systems and processes work

Demonstrates basic understanding of coding and programming and can design simple programs

Who is the greatest orator that you admire and why do you admire them?

Have you ever tried to copy somebody else's way of talking and how did it turn out?

Give a situation that you solved a problem, and it was unsuccessful.

Do you involve other people when trying to solve any particular problem?

Give an instance you tried to troubleshoot, and you were not successful.

Have you ever sought help when you were stuck at a given point and what new thing did you learn?

Being in a leadership role, do you feel you influence those around you positively?

How well do you manage the pressures of your administrative position?

Are you reliable to answer the employees? questions without lying?

Are you likely to favor and compromise justice in the event of a conflict?

Are there times you have had to demonstrate leadership skills at work in order to stand out from the rest of your colleagues?

Have you ever participated in a networking event? How did you interact with other people attending the event?

Is there a time when you have faced challenges setting goals? What were the challenges and how did you overcome them?

What have you done to help other people to set realistic goals? Give the last time you did this

Is there any time you failed to set objectives when initiating process improvement efforts? How did you correct the mistake?

How often do you attend think tank and ideation sessions to learn new ideas on improving processes?

What are you doing to create a balance between quality and quantity when scheduling tasks?

Is there a time you failed to use standard scheduling terminologies? What did you do to correct the situation?

What do you to ensure that your technical skills are current?

Have you ever attempted to apply your technical skills to create a new and working system from scratch?