Use this step by step explanation to craft a good employee performance feedback review for a corporate internal auditor. Find the right words with quality phrases.
A Corporate Internal Auditor is responsible for providing the company with an independent, objective assessment of the firm's operations to guarantee their compliance. This warranty is offered through following a disciplined, systematic approach to risk management in managing the governance methods.
The primary duties of this position are implementing a consulting service advising the management on how to improve systems and processes, researching and assessing how well the risk management processes are working and recording the results found using the software provided, attending meetings with auditees to develop an understanding of business processes, performing risk assessments on the main business activities and using this information to guide what to cover in audits.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| VERBAL COMMUNICATION: Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business. | Knows audience well enough and uses the correct language and terms that will suit them perfectly. Shows great skill when using tonal variations in speech and tries to balance it. | 2 |
| PHONE SKILLS: Phone Skills are useful to present a professional company image through the telephone to the customers while making them feel well informed and appreciated without necessarily seeing their faces. | Speaks with good clarity and uses correct language to address the other person. Ensures to do callbacks to give responses and feedback if promised to do so earlier. | 2 |
| INTERPERSONAL SKILLS: Interpersonal Skills are a set of abilities that enable a person to positively interact and work with others effectively while avoiding office disputes and personal issues with each other. | Tries as much as possible to make people feel comfortable at all times. Knows how and when to give constructive feedback to others and easily accepts correction. | 2 |
| ETHICAL BEHAVIOR: Ethical Behavior is acting in policies that are consistent with what the society and individuals typically think are good morals or values. | Holds a solid reputation for being an equitable leader who treats everyone with respect Always a 100% trustworthy due to the level of honesty | 3 |
| PROJECT AND GOAL FOCUS: Project and Goal Focus is setting your mind and heart on things that matter and add value to your life against those things that add no value at all or of little value. | Creates a vision board to help one visualize end goals more clearly and get inspired to take consistent action Interacts with people with similar goals in order to get new ideas on how to effectively achieve own goals | 2 |
| QUALITY MANAGEMENT: Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks. | Agrees on high standards and quality on the outset, when working with a client or other employees Uses a range of project management tools and techniques to keep projects and their activities on track | 2 |
| BUSINESS TREND AWARENESS: Business Trend Awareness is the capacity to be conscious of the changing ways in which the companies are developing in the marketplace. | Possesses an enhanced forecasting ability and predicts future trends with a high level of accuracy Stays up-to-date with the latest trends and implements policies that drive change towards the latest trends | 3 |
| CUSTOMER SERVICE: Customer Service is the ability to cater for the needs of the client by providing excellent customer service without compromise. | Receives positive feedback consistently and has made gains in retaining customers Explains reasons for delays if it takes more time to find a solution | 2 |
| SCHEDULING: Scheduling is creating daily workflow charts that the employees are supposed to follow when working and submitting their projects. | Focuses on identifying more important tasks first and balances both quality and quantity Makes effort to set enough time for most of the essential tasks | 2 |
| TECHNOLOGY TREND AWARENESS: Technology Trend Awareness is staying updated with the useful upcoming trends that can serve your business better and easier. | Shows interest to learn more about online confidentiality, privacy and security Constantly uses modern communication trends such as instant messages and video conferencing | 2 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| VERBAL COMMUNICATION: How well can you rate your verbal skills and what are you doing to improve? Do you give people ample time to talk before you state your point or views? | [employee comments] |
| PHONE SKILLS: Have you ever made a call while drinking or eating? How can you rate the conversation? Do you typically take charge of the phone calls you make and how do you ensure to have everything under control? | [employee comments] |
| INTERPERSONAL SKILLS: Give an instance your personality affected your relationships with others. How did you resolve it? Do you normally take the time to build meaningful and positive relationships with others? | [employee comments] |
| ETHICAL BEHAVIOR: Can you be trusted with confidential information without leaking it out? Have you fostered an atmosphere of fair treatment in the workplace? | [employee comments] |
| PROJECT AND GOAL FOCUS: Is there a time when you have missed goals? What were those goals and why did you miss them? How do you differentiate goals that are urgent from those that are important? Give an example | [employee comments] |
| QUALITY MANAGEMENT: Describe a time when you have suspended a supplier's contract with your company because he/she was supplying low-quality products. How did you go about it? What systems have you used to manage information and improve quality effectively? Would you recommend these systems to other companies? | [employee comments] |
| BUSINESS TREND AWARENESS: Can you think of any business trends that you predicted accurately? What efforts are you making to overcome competition and what strategies are you using to get new opportunities? | [employee comments] |
| CUSTOMER SERVICE: Are there any instances where customers asked irrelevant questions? How did you handle such customers? Are there any instances where you delayed responding to a customer and did you give any explanations for the delay? | [employee comments] |
| SCHEDULING: What efforts are you making to employ the best practices and standards when scheduling projects? Can you think of a time you failed to schedule a task ahead of time? How did you correct the situation? | [employee comments] |
| TECHNOLOGY TREND AWARENESS: What efforts are you making to implement the use of virtual reality techniques to improve training and engagement? Are there any times you had to seek for assistance on issues related to new technology trends? | [employee comments] |
Summary |
|---|
Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |