Use this sample and step by step explanation to craft a meaningful employee performance feedback review for a corporate internal auditor. Find the right words with quality phrases.
A Corporate Internal Auditor is responsible for providing the company with an independent, objective assessment of the firm's operations to guarantee their compliance. This warranty is offered through following a disciplined, systematic approach to risk management in managing the governance methods.
The primary duties of this position are implementing a consulting service advising the management on how to improve systems and processes, researching and assessing how well the risk management processes are working and recording the results found using the software provided, attending meetings with auditees to develop an understanding of business processes, performing risk assessments on the main business activities and using this information to guide what to cover in audits.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| VERBAL COMMUNICATION: Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business. | Always delivers talks or speeches before doing thorough research on the topic. Responds to questions in a not so creative and intelligent manner and hence does not offer satisfactory answers. | 1 |
| PHONE SKILLS: Phone Skills are useful to present a professional company image through the telephone to the customers while making them feel well informed and appreciated without necessarily seeing their faces. | Speaks with good clarity and uses correct language to address the other person. Avoids any form of distractions before making a telephone call. | 2 |
| INTERPERSONAL SKILLS: Interpersonal Skills are a set of abilities that enable a person to positively interact and work with others effectively while avoiding office disputes and personal issues with each other. | Does not know how to communicate in a clear way so that others can easily understand. Demonstrates a lack of confidence and poise when around other people. | 1 |
| ETHICAL BEHAVIOR: Ethical Behavior is acting in policies that are consistent with what the society and individuals typically think are good morals or values. | Introduces and implements projects and activities without adequate consideration of others Does not allow people to voice their opinions concerning unfair treatment in the office | 1 |
| PROJECT AND GOAL FOCUS: Project and Goal Focus is setting your mind and heart on things that matter and add value to your life against those things that add no value at all or of little value. | Finds a specific purpose of finishing own goals in order to stay focused and motivated to keep pressing on Writes specific objectives in order to flesh out own goals and identify what one wants to accomplish | 2 |
| QUALITY MANAGEMENT: Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks. | Demonstrates the understanding and knowledge of policy, procedures, and standards in own area of work and that of others Monitors the progress of assignments against the agreed standards of work and/or milestones | 2 |
| BUSINESS TREND AWARENESS: Business Trend Awareness is the capacity to be conscious of the changing ways in which the companies are developing in the marketplace. | Makes poor strategic decisions, does not utilize good opportunities and makes little efforts to overcome competition Rarely bothers to know what customers want and ends up losing existing customers and prospects | 1 |
| CUSTOMER SERVICE: Customer Service is the ability to cater for the needs of the client by providing excellent customer service without compromise. | Receives substandard feedback from most customers and is viewed as the not to go to person Gives inaccurate solutions when faced with difficult questions and does not bother to ask for assistance | 1 |
| SCHEDULING: Scheduling is creating daily workflow charts that the employees are supposed to follow when working and submitting their projects. | Constantly fails to employ the best practices and standards when scheduling projects Makes little effort to create effective and reliable project schedules | 1 |
| TECHNOLOGY TREND AWARENESS: Technology Trend Awareness is staying updated with the useful upcoming trends that can serve your business better and easier. | Shows little interest to learn more about online confidentiality, privacy and security Makes little effort to participate in online tech communities that consist of technology savvy individuals sharing new technology ideas | 1 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| VERBAL COMMUNICATION: Give an instance you were given the opportunity to talk to people. What was the reaction? How do you respond to feedback and criticism and do you encourage people to give you feedback and citric your speech? | [employee comments] |
| PHONE SKILLS: How do you handle irate and upset callers during a phone conversation? How well do you close conversations and do you feel you leave the callers in a satisfied position? | [employee comments] |
| INTERPERSONAL SKILLS: Do you find it easy to strike a conversation with other people? Do you always seek to make people relaxed when they are talking to you or do you use intimidation? | [employee comments] |
| ETHICAL BEHAVIOR: Can you be trusted in all you do and say to be honest? Are you most likely to bend the truth to protect yourself? | [employee comments] |
| PROJECT AND GOAL FOCUS: Is there a time when you have missed goals? What were those goals and why did you miss them? Describe a time when you have missed an important project deadline due to poor planning. What did you do? | [employee comments] |
| QUALITY MANAGEMENT: How have you helped your team members produce quality work? How has this improved the overall productivity of the team? Describe a time when you had to deal with an angry client because you had delivered a poor quality product. How did you handle the situation? | [employee comments] |
| BUSINESS TREND AWARENESS: What efforts are you making to increase your accuracy in predicting future business trends? Can you think of a new trend that caught you unawares and how did you respond? | [employee comments] |
| CUSTOMER SERVICE: Is there a time when you were asked a question and you were unable to answer? Did you seek assistance? Are there any instances where some customers declined following a queue? How did you correct such situations? | [employee comments] |
| SCHEDULING: What efforts are you making to update your list of activities and track project schedules? Can you think of a time you failed to schedule a task ahead of time? How did you correct the situation? | [employee comments] |
| TECHNOLOGY TREND AWARENESS: What efforts are you making to implement the use of virtual reality techniques to improve training and engagement? Have you ever advocated for the implementation of modern technologies that can assist in sharing and storing data more efficiently? | [employee comments] |
Summary |
|---|
Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |