Find out the top 10 core skills you need to master as an adoption services manager and what hard skills you need to know to succeed in this job.
An adoption services manager manages and monitors adoption processes ensuring that the rights of the children are assured. They also perform administrative tasks in the community service program.
Other tasks include planning, organizing and coordinating activities in the organization and overseeing other staff to ensure they carry out their responsibilities as per the policy of the program. He/she makes sure that all the adoption procedures are followed to the letter and also sets budgets for the programs and searches for extra funding to ensure the success of the program. Furthermore, he/she delegates duties to social workers and counselors based on the investigated cases.
Core Skills Required to be an Adoption Services Manager
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
An adoption services manager should master the following 10 core skills to fulfill her job properly.
Administrative Skills are all the services related to the running of a business or keeping an office organized while supporting the efforts of the management team.
An Adoption Services Manager must develop these skills and emphasize the administrative skills to ensure high-level responsibilities that range from planning large scale events to creating presentations and analyzing financial data are handled carefully and efficiently.
Multi-Tasking allows one to juggle and perform more than one task at a time without losing track of what you are working on or dropping the ball.
An Adoption Services Manager must learn the trick of multitasking and help the staff balance the competing demands of their time and energy that they are expected to handle multiple priorities every day without compromising on the effectiveness of the work done.
Motivating is using persuasion, incentives and mental or physical stimulants to influence the way people think or behave individually or in groups.
An Adoption Services Manager ought to learn how to tap into the employee's enthusiasm as well as motivate the staff not just with money but with a motivation that comes through the daily relationship with each employee and creating an environment that fosters employee engagement and motivation.
Assertiveness is the inclination to stand up for your rights or other people's rights in a calm and concrete way without being aggressive or accepting a wrong.
An Adoption Services Manager must be self-assured and confident to master the skills to put his points across without upsetting others or becoming angry and allowing the employees to do the same while complying with the company's policies and procedures.
Attention to Detail:
Attention to Detail is the capacity to achieve a thoroughness and accuracy when accomplishing a task.
An Adoption Services Manager needs to have this prime characteristic and utilize it in a high performing organization that allows both the customers and staff to understand the need to be keen to all the details required to avoid massive costs for overlooked details that are common in the workplace.
Commitment to the Job:
Commitment to the Job is the feeling of responsibility that a person has towards a mission and goals of an organization.
An Adoption Services Manager should be diligent in helping the employees connect and commit to their job by creating proper communication channels that make the employees feel listened to and encouraged to provide feedback thus creating mutual trust and respect in the workplace.
Evaluating others is the capacity to see the individuality in others and recognize a person's unique point of view.
An Adoption Services Manager must master the skills of evaluating others to help his staff members to identify their talents and match those talents to the proper job without trying to judge them by their actions that can create a misinterpretation of who they are.
Persuading others is making sure your best ideas get a fair hearing without manipulating others or using trickery.
An Adoption Services Manager needs to creatively learn how to introduce new ideas that will boost growth for the company without managing the staff or put them under pressure with more work but with manageable goals that the employees will delight working on and grow as they do.
Managing Details is the skill of paying close attention to details of every element of your job performance to ensure nothing is overlooked.
An Adoption Services Manager should be keen to handle every detail using strategic planning and organizational techniques that make it easy to keep track of everything that is happening in the organization consistently desiring to improve their knowledge and skills.
Business Ethics is the ability to learn what is right and wrong in the world of business and choosing to do what is right at all times.
An Adoption Services Manager must emulate good business ethic that is essential for the long-term success of an organization by implementing an ethical program that will foster a thriving entrepreneurial culture while increasing profitability and personal maturity.
Hard Skills Required to be an Adoption Services Manager
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
An adoption services manager should have a good command of the following hard skills to succeed in her job.