Good Employee Performance Feedback: Vocational Rehabilitation Administrator

Adheres to all company policies, rules, and regulations and ensures all those he leads follows the same path.

Shows good customer service abilities and knows how to make a visitor feel at ease and comfortable.

Focuses primarily on own strengths in order to complete tasks or projects and feel more successful on the job

Makes realistic lists for the day in order to increase motivation to accomplish goals and gain momentum from crossing things off the list once they are complete

Considers the potential impact of the company's objectives on both revenues and expenses in order to prioritize and reflect them in future budgets

Involves experts who have experience with implementation and operations and ensures that the strategic plan is analyzed critically by them

Displays exemplary behavior in every aspect of the work given

Identifies the worthy steps and takes them in executing all the tasks given

Finds ways to get self needs met without sacrificing others' needs in the process

Holds back, listens and waits for the other person to finish an intended message before giving a response

Examines technical charts for errors and reviews documents for compliance with established standards

Plays focus enhancing games that help sharpen one's memory and problem-solving skills

Uses critical thinking to analyze one's performance and asks for constructive criticism from qualified colleagues in order to know one's strengths and weaknesses

Has speedy and effective resolution of customers' issues and complaints and often tracks customers' satisfaction

Looks not only at how well a person closes a deal with a customer but also at how well they work through the whole process

Looks for evidence that a person shows sound judgment when assessing multiple opportunities

Is willing to keep asking for what one wants even when other people keep on turning one down

Plans what one intends to say before one does so and then delivers it with conviction and confidence

Performs own tasks as early as possible in order to have time to devote to unexpected or last minute responsibilities

Works closely with other employees to encourage them to maintain high-quality standards in their work

Do you think you are a good role model to your junior staff?

Give an instance, or example that you can say is your proudest moment of being in an administrative capacity?

What are some of the projects or tasks you have tackled without being asked or supervised? How did you push through difficulties?

What qualities do you prefer in a supervisor? Can you describe a time when you worked with someone like this?

Can you describe a time when you have anticipated the future and made changes to current operations to meet future needs?

What tips would you offer anyone who is taking a role that involves strategic planning and accountability for decisions?

Are you willing to do whatever it takes to get the job done no matter the situation?

Are you a loyal person that your coworkers and management can rely on?

Is there a time you had to effectively "read" another person in order to guide your actions based on your understanding of their individual needs?

Have you ever been in a situation where you were motivated to question your employer's decision?

What techniques do you use to make sure you have the right information about a certain project?

Have you ever needed to persuade your supervisor or someone above you that they had made a mistake? How did the situation turn out?

Are there instances in which you anticipated problems, and you were able to suggest solutions and influence a new direction?

What has been your major work-related setback? What happened and how did you manage to keep moving forward?

Describe a time when you have had to deliver negative feedback to a colleague. How did you make sure not to hurt their feelings?

What ways, if any, have you used to help underperforming colleagues improve their performance?

When selling an idea, it is sometimes useful for one to use real-life stories. Can you give an example of a time when you were able to do that? What was the outcome?

Can you describe a time when you have successfully influenced your team members to embrace change? How did you go about it?

Describe a project that demanded accuracy from you. How did you go about it and what are some of the challenges you faced?

If a project is not due for several weeks, when do think it's the best time to start working on it and why?