Find out the top 10 core skills you need to master as a quality assurance senior manager and what hard skills you need to know to succeed in this job.
A Quality Assurance Senior Manager works with the rest of the staff in the assurance department to establish procedures and quality standards as well as monitor those against the agreed targets. This position is adequately required in any manufacturing/ production processes is in continual 24-hour operation.
Other essential skills include working hand in hand with the operating staff to establish procedures, standards, systems and procedures, ensuring that all the manufacturing processes comply with standards both at national and international levels, specifying quality requirements of raw materials with suppliers and investigating the standards, recording, analyzing and distributing statistical information monitoring performance.
Core Skills Required to be a Quality Assurance Senior Manager
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A quality assurance senior manager should master the following 10 core skills to fulfill her job properly.
Accuracy refers to the closeness of a measured value to a known value or standard that is passed by the governing laws.
A Quality Assurance Senior Manager has to always be accurate with figures and data used and required in the office without any guesswork or estimations to facilitate precise and correct information in every department creating an authentic environment that will be respected by the workers.
Motivating is using persuasion, incentives and mental or physical stimulants to influence the way people think or behave individually or in groups.
A Quality Assurance Senior Manager ought to learn how to tap into the employee's enthusiasm as well as motivate the staff not just with money but with a motivation that comes through the daily relationship with each employee and creating an environment that fosters employee engagement and motivation.
Management Control is a system that collects and uses the information to evaluate the performance of different organizational resources like the financial, physical and the organization performance as a whole.
A Quality Assurance Senior Manager should use this system to document the organization's objectives, document their strategies and policies, assess the performance of the internal corporate processes and show performance improvement about the declared goals and plans.
Leadership Skills are soft skills that assist leaders in positively interacting with employees or team members to make the workplace a great place.
A Quality Assurance Senior Manager must be able to lead effectively by learning how to deal with all types of people in a way that motivates, enthuse and build respect in a bid to understand and develop his leadership skills.
Self Awareness is the ability to have a sound understanding of who you are as a person and how to relate to the world in which you live by understanding your strengths and weaknesses and how to manage them in the workplace.
A Quality Assurance Senior Manager must creatively know how to administer the workforce diversity by understanding the culture identity, biases, and stereotypes and become more aware on how he reflects his thoughts, feelings, and behavior towards the staff.
Monitoring others is tracking employee activities monitor the worker engagement with the workplace-related tasks.
A Quality Assurance Senior Manager should always monitor his workers to measure productivity, track attendance, incoming and outgoing phone calls, safety spying, employee theft, employee's location, horseplay and collect proof of hours worked using the latest computer detective monitoring system that provides accurate data that cannot be debated.
Project and Goal Focus:
Project and Goal Focus is setting your mind and heart on things that matter and add value to your life against those things that add no value at all or of little value.
A Quality Assurance Senior Manager ought to learn of early hiccups that may cause distraction and get to motivate the employees early enough to see the projects completed promptly and in good condition.
Managing Details is the skill of paying close attention to details of every element of your job performance to ensure nothing is overlooked.
A Quality Assurance Senior Manager should be keen to handle every detail using strategic planning and organizational techniques that make it easy to keep track of everything that is happening in the organization consistently desiring to improve their knowledge and skills.
Time Management is the capacity for an individual to assign specific time slots to activities as per their importance and urgency to make the best possible use of time.
A Quality Assurance Senior Manager must schedule each task within a stipulated period for each employee and ensure all the tasks are completed promptly thus actually teaching the staff the value of time and how to utilize it for the interest of the business and their growth.
Knowledge Management is the ability to manage knowledge and information that is presented to the company from different sources without overlooking any of them.
A Quality Assurance Senior Manager ought to creatively channel all the new information, tools, input, and methodology mean by actively practicing the art of knowledge management within the business by harnessing the organization's inherent wisdom's platform in one place.
Hard Skills Required to be a Quality Assurance Senior Manager
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A quality assurance senior manager should have a good command of the following hard skills to succeed in her job.