Use this step by step explanation to craft a good employee performance feedback review for a deputy clerk of court. Find the right words with quality phrases.

The deputy clerk of court is an individual charged with the responsibility of being the custodian of all court records. He/she also coordinates and directs a wide range of clerical duties. The records can include but not limited to civil, adoption, domestic relations, criminal, juvenile, and paternity.

Other specific duties include issuance, filing, and keeping the record of all business licenses and marriage licenses in the court system, performing a broad range of tasks related to civil cases including carrying out a document check, the filing of pleadings, issuance of summons, and docketing. He/she also coordinates sharing of court records with other courts such as the Supreme Court. Also, he/she maintains records of child support cases and maintains records indicating payments, prepares documents for court proceedings and maintains a list of exhibits. Finally, he/she is responsible for ensuring confidentiality of the court records.

Employee Performance Review Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill. Give scores 1, 2, or 3 for each rating depending on the employee's performance.
  2. Comments: Use this area to give examples of employee's performance phrases. The phrases should describe how well an employee has performed on previously set goals based on the given core skill.
  3. Summary: Use this section to give a summary of the employee's strengths and areas for improvement or development. Recommend a step increase for an employee who has met the expectations and performance improvement plans for one who doesn't meet expectations.
  4. Human Resources Review: Human resources manager must examine and indicate whether he/she concurs with the evaluation and comments. If the manager agrees, then he/she must sign the evaluation form. If he/she doesn't concur, then he/she must provide reasons explaining why this is so.
  5. Signatures: Sign the evaluation form and give it to the employee to go through and answer the Self Evaluation Questions. Ask him/her to sign and date the evaluation form before giving it back to the human resources for filing.

Rating Meaning

The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies.

1

Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results.

2

The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work.

3

Supervisor's Feedback

Skill

Comments

Rating

WRITING SKILLS: Written Communication involves the interaction that makes use of the written word with precision and logic making it the very common form of business communication.

Listens to feedback from critics and tries to implement the review given.

Has developed a specialty of writing about a particular subject with ease and comfort.

2

MULTI-TASKING: Multi-Tasking allows one to juggle and perform more than one task at a time without losing track of what you are working on or dropping the ball.

Uses waiting time efficiently; always has a portable task to do such as reading especially in places where one anticipates waiting

Posts one's to-do list in a prominent place spot in order to remind oneself what really needs to get done

2

COLLABORATING WITH OTHERS: Collaborating is willingly working with one another and cooperating in whatever task one is assigned without behaving poorly or having an attitude change that hurts others.

Tries to keep one's emotions reigned in even when there are serious disagreements between collaborators

Keeps the team size balanced in order to maintain effective communication and teamwork

2

PERSONAL GROWTH: Personal Growth is the improvement of one's awareness, identity, developing talents and potential to facilitate the growth of oneself and the position they handle at the workplace.

Has a high personal goal orientation that is inspired by the desire to grow and mature in the career world

Handles challenging tasks that exceed the level of education in an outstanding manner

3

FOLLOWING DIRECTIONS: Following Directions is the skill of carefully considering the given instructions and following them closely without fail.

Is highly organized; takes notes in order to capture every detail instead of trying to remember everything

Is attentive to one's tasks and avoids making the bosses ask one to do something more than once

3

PERSONAL ACCOUNTABILITY: Personal Accountability is the feeling that you are entirely responsible for your actions and consequences taking ownership without blaming others.

Always presents a competent, calm and professional image to customers and other company's employees

Presents oneself as a polished employee who exemplifies credibility and success and inspires other employees to be more professional

2

QUANTITY OF WORK: The quantity of Work is the amount of work accomplished by an employee against the expectations set by the employer.

Always seeks opportunities to produce more work even if it means working extra hours or coming to work before the reporting time

Is excellent at estimating the amount of time needed for a project and developing an appropriate plan to accomplish it

2

CUSTOMER SERVICE: Customer Service is the ability to cater for the needs of the client by providing excellent customer service without compromise.

Receives positive feedback consistently and has made gains in retaining customers

Explains reasons for delays if it takes more time to find a solution

2

WRITING REPORTS AND PROPOSALS: Writing Reports and Proposals is the ability to record business reports and plans for the company or project following the policies and procedures of the company.

Evaluates samples of published reports and proposals to gain confidence in preparing and writing reports and proposals

Understands several components of writing reports and proposals and is willing to learn more

2

DATA ENTRY: Data Entry is a skill to key in information from various sources as directed by the management while keeping to the policies and procedures of the company and ensuring they are accurate.

Puts extra effort in doing repetitive tasks for long periods of time

Shows willingness to work in a team and puts extra effort to work independently

2

Self Evaluation

Self Evaluation Question

Employee Comments

WRITING SKILLS:

How do you receive feedback and do you set yourself to apply the ones you feel are beneficial to your writing?

Do you have a mentor to guide you in your writing and how has it benefited you so far?

[employee comments]
MULTI-TASKING:

What effect does handling many things simultaneously have on you? When is the last time this happened?

What is the most difficult multi-tasking experience you have ever had? What did you do and what was the outcome?

[employee comments]
COLLABORATING WITH OTHERS:

What are some of the challenges you have faced when working with others? How do you manage to stay focused despite the challenges?

Describe a time when you have had to work with a difficult team member. How did you handle it?

[employee comments]
PERSONAL GROWTH:

Do you make an immediate corrective action based on the coaching or feedback you receive?

What changes do you need to inject in your personal goals to make you better?

[employee comments]
FOLLOWING DIRECTIONS:

Which is one time you have made mistakes due to not following directions? Were the mistakes fixed? How did you do it?

Can you describe a time when you received complex instructions? How did you make sure you understood each and every detail?

[employee comments]
PERSONAL ACCOUNTABILITY:

Describe an occasion when you chose not to complete a task, for whatever reason. What happened?

What are some of the special responsibilities and assignments you have been given in the past that are not part of your routine?

[employee comments]
QUANTITY OF WORK:

Describe a time when you have had to adjust your working pattern in order to be more productive. How did this affect the quantity of work you produced?

What do you think can be done differently to improve the overall productivity of your company?

[employee comments]
CUSTOMER SERVICE:

Can you recall of any situations where customers made objections? How did you react?

Are there any instances where some customers declined following a queue? How did you correct such situations?

[employee comments]
WRITING REPORTS AND PROPOSALS:

What are you doing to improve how you connect with target audience when writing reports and proposals?

How often do you encourage others to employ writing styles that are reader-friendly?

[employee comments]
DATA ENTRY:

What efforts are you making to learn more about privacy issues?

What efforts are you making to improve your typing skills?

[employee comments]

Summary

Sections 1-4: To be completed by the supervisor

Section 5: To be completed by the employee

1. Exceeds Job Related Expectations

2. Areas to improve

3. Goals completed since last performance feedback

4. Goals for next period

5. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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