Use this step by step explanation to craft a good employee performance feedback review for an air traffic controller. Find the right words with quality phrases.

An Air Traffic Controller is capable of coordinating the movement of air traffic to allow safe distances between aircraft. This position is a pivotal role in ensuring the safety of taking offs and landings without any hitches.

More important tasks include, authorizing flight path changes, monitoring and directing the movement of aircraft using the radar equipment, providing weather updates to pilots, alerting airport response staff in the event of an airplane emergency, issuing precise landing and takeoffs instructions to pilots, managing communications by transferring control of departing flights to traffic control centers, controlling all ground traffic at airports including baggage vehicles and airport workers, providing valuable information to pilots such as runaway closures, weather updates etc.

Employee Performance Review Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill. Give scores 1, 2, or 3 for each rating depending on the employee's performance.
  2. Comments: Use this area to give examples of employee's performance phrases. The phrases should describe how well an employee has performed on previously set goals based on the given core skill.
  3. Summary: Use this section to give a summary of the employee's strengths and areas for improvement or development. Recommend a step increase for an employee who has met the expectations and performance improvement plans for one who doesn't meet expectations.
  4. Human Resources Review: Human resources manager must examine and indicate whether he/she concurs with the evaluation and comments. If the manager agrees, then he/she must sign the evaluation form. If he/she doesn't concur, then he/she must provide reasons explaining why this is so.
  5. Signatures: Sign the evaluation form and give it to the employee to go through and answer the Self Evaluation Questions. Ask him/her to sign and date the evaluation form before giving it back to the human resources for filing.

Rating Meaning

The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies.

1

Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results.

2

The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work.

3

Supervisor's Feedback

Skill

Comments

Rating

LISTENING SKILLS: Listening Skills are a practical ability to accurately receive and interpret messages you receive during the communication process to ensure flow and accuracy are maintained.

Maintains eye contact when listening to the other party that is talking.

Interrupts conversations politely and respectably before expressing views and ideas.

2

INNOVATION: Innovation is the process of translating new invention into a service that creates value or brings better solutions that meet the requirements.

Knows how to receive and give constructive feedback to other people's ideas.

Builds and maintains beneficial relationships, which helps achieve great results.

2

NETWORKING: Networking is the process that encourages an exchange of information and ideas among individuals or groups that share the same interests.

Leaves blanks spaces in a business card just in case a new contact needs to jot down additional information about what one does

Follows up with casual contacts in order to try and build a potential long-term business relationship

2

APPRAISAL AND EVALUATION SKILLS: Appraisal and Evaluation Skills are services that allow employers to assess their employees? contributions to the organization for the period they have been working with them.

Maintains a positive outlook even when performance is not very pleasing

Highly seasoned with professional skills with versatile expertise in various areas

3

EQUAL OPPORTUNITY AND DIVERSITY: Equal Opportunity and Diversity means having employees from a wide range of background that includes different ages, gender, ethnicity, sexual orientation, religious belief, educational background, physical ability and treating them equally.

Works hand in hand with the colleagues to understand and appreciate different cultures and their way of doing things

Offers equal help to any colleague who needs assistance in completing tasks

3

PERSISTENCE: Persistence is the refusal to give up or let go of a firm or obstinate continuous course of action despite difficulties or opposition that you may face.

Listens carefully to what the other person has to compromise and only offer what one can, without feeling resentful or used up

Welcomes change and new ideas and continues looking for ways that one can incorporate these into one's life

2

PERSONAL RELATIONSHIPS: Personal Relationships is the relationship between individuals who have or have had a continuing relationship of any nature either professional or informal.

Creates time to chat with other employees in order to know and learn about them and develop healthy and positive relationships

Copes with conflicts by listening actively and making sure to address the situation only after both parties have had a chance to calm down

3

TIME MANAGEMENT: Time Management is the capacity for an individual to assign specific time slots to activities as per their importance and urgency to make the best possible use of time.

Keeps projects on schedule, tracks them carefully, and delivers results on time

Makes commitments to estimate the time required to complete a project

2

PROCESS IMPROVEMENT: Process Improvement is the creation of new processes or improving the existing ones that will work and take your corporation to the next level.

Gathers knowledge to assist in modeling a process to make it work as expected

Encourages parallel processing of related processes to improve process efficiency

2

TECHNICAL SKILLS: Technical Skills are the abilities and knowledge mostly related to mechanical, IT, scientific and mathematical needed to perform specific tasks in the workplace.

Encourages colleagues to undergo training in new areas of expertise and to share their knowledge with others

Makes enough effort to enhance the ability to operate a wide range of devices and machines

2

Self Evaluation

Self Evaluation Question

Employee Comments

LISTENING SKILLS:

Have you ever been interrupted by a speaker in the middle of a conversation?

How well do you receive and apply the instructions given out?

[employee comments]
INNOVATION:

What is the worst decision you had ever made when you were trying to solve a particular problem?

Do you delegate work and how has it benefitted you as an individual?

[employee comments]
NETWORKING:

What qualities do you look for in professionals when networking?

What do you do when a client turns you down or shows no interest in what you have to offer? Give two examples of when this happened

[employee comments]
APPRAISAL AND EVALUATION SKILLS:

How do you balance quality and quantity in terms of the performance?

Do you give the employees a chance to explain their performance or is your word final?

[employee comments]
EQUAL OPPORTUNITY AND DIVERSITY:

Do you have weaknesses that showcase as you deal with others?

Do you make friends depending on how well they work with you or who they are?

[employee comments]
PERSISTENCE:

How do you show persistence in the workplace? Describe a situation that has forced you to remain persistent at work

Can you describe a situation where you had to use persistence in order to successfully convince a customer to buy a product?

[employee comments]
PERSONAL RELATIONSHIPS:

Describe a time when you have been able to address an angry customer and build a great relationship. What was the problem and how did you handle it?

What have you done to improve the relationship between you and your bosses? How has this relationship benefited your career?

[employee comments]
TIME MANAGEMENT:

Do you maintain a plan and say no to constant interruptions while working?

Do you keep a well-organized record of all the upcoming deadlines?

[employee comments]
PROCESS IMPROVEMENT:

What efforts are you making to implement parallel processing of related processes?

How often do you use existing benchmarks to complete processes in accordance with the set standards?

[employee comments]
TECHNICAL SKILLS:

What do you to ensure that your technical skills are current?

What efforts are you making to learn more about coding and programming?

[employee comments]

Summary

Sections 1-4: To be completed by the supervisor

Section 5: To be completed by the employee

1. Exceeds Job Related Expectations

2. Areas to improve

3. Goals completed since last performance feedback

4. Goals for next period

5. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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