Find out the top 10 core skills you need to master as a business practices supervisor and what hard skills you need to know to succeed in this job.
A Business Practices Supervisor has the responsibility for overseeing all activities of a business to ensure that employees undertake their respective task as per the guideline of the company. He/she will get to oversee all day-to-day business operations and then report to the senior manager in the event of issues that require urgent attention.
In addition to that, he or she will also perform the following duties; implement workplace business procedures as per the instruction of the senior management, monitor the progress of business activities, develop reports on all activities of the business, handle any important issues that might arise, escalate urgent business issues, leading the team that handles the daily operations and performing other assigned duties.
Core Skills Required to be a Business Practices Supervisor
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A business practices supervisor should master the following 10 core skills to fulfill her job properly.
Public Speaking:
Public Speaking though closely related to presenting differs in that it is the process of performing a speech before a live audience with the purpose of informing, persuading or entertaining.
A Business Practices Supervisor must be equipped with good public speaking skills to be able to address an audience through presentations or talks to drive the point home and create a reputable record.
Developing Others:
Developing others is an unremitting process that focuses on the broader, longer-term growth of individuals to nurture them to their potential and promote future development.
A Business Practices Supervisor needs to support, coach, positively impacts and effectively aid in developing talents of their staff by motivating them to become outstanding in their behavioral change and performance improvement that opens up development opportunities in the organization.
Emotion Management:
Emotion Management is the ability to realize, readily accept and successfully control feelings on oneself and sometimes in others around you by being in complete authority over your thoughts and feelings that are generated whenever your values are touched.
A Business Practices Supervisor must be able to manage his emotions as well as assist the staff to control their emotions to ensure that the professional reputation, the efficiency, and productivity is not compromised.
Emotional Intelligence:
Emotional Intelligence is the capability to identify your emotions, understand what they are telling me and realize how the feelings are affecting you and the people around you.
A Business Practices Supervisor should be wise to handle different personalities that carry different emotions presented in the workplace while ensuring relationships are managed more efficiently by respecting your perception and the employee's as well.
Attention to Detail:
Attention to Detail is the capacity to achieve a thoroughness and accuracy when accomplishing a task.
A Business Practices Supervisor needs to have this prime characteristic and utilize it in a high performing organization that allows both the customers and staff to understand the need to be keen to all the details required to avoid massive costs for overlooked details that are common in the workplace.
Personal Commitment:
Personal Commitment is an obligation that you have voluntarily agreed to fulfill without being cajoled or threatened and are willing to be held accountable for the results.
A Business Practices Supervisor ought to understand that though adopting new policies and procedures will be met with resistance, the approach by which safety standards are implemented and enforced influences employee's attitudes and commitment towards the organization.
Practical Thinking:
Practical Thinking is the skill to think creatively about projects or work that requires your full attention to be completed and to bring great results.
A Business Practices Supervisor must ensure the decisions he makes are well sought after using professional characteristics for employees with high-level responsibilities to feel included and to allow growth for everyone in a constantly changing world that requires creativity.
Business Ethics:
Business Ethics is the ability to learn what is right and wrong in the world of business and choosing to do what is right at all times.
A Business Practices Supervisor must emulate good business ethic that is essential for the long-term success of an organization by implementing an ethical program that will foster a thriving entrepreneurial culture while increasing profitability and personal maturity.
Entrepreneurial Thinking:
Entrepreneurial Thinking is a mindset that allows embraces critical questioning, innovation, service and continuous improvement with an attitude of change.
A Business Practices Supervisor should challenge himself to see the big picture and creatively think outside the box too with the ability to fight all the challenges faced and keep going in the face of calamity and the social skills needed to build great teams in the workplace.
Writing Reports and Proposals:
Writing Reports and Proposals is the ability to record business reports and plans for the company or project following the policies and procedures of the company.
A Business Practices Supervisor should, therefore, emphasize the need and accuracy of these reports and plans to ensure they are delivered promptly, and the details within are accurate adhering to the company's policies and regulations without compromise.
Hard Skills Required to be a Business Practices Supervisor
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A business practices supervisor should have a good command of the following hard skills to succeed in her job.