Use this sample and step by step explanation to craft a meaningful employee performance feedback review for an information technology specialist. Find the right words with quality phrases.

An Information Technology Specialist has the overall objective of installing, modifying and repairing computer hardware and software for the company. He or she will in addition to that, provide relevant technical advice and support to computer systems users. He/she will also get to facilitate computer and network related training as well as create and maintain login activity across the network.

Besides the major responsibility he or she will get perform the following essential functions; facilitate the identification and procurement of systems that meet user needs, install systems applications, loading appropriate software packages for computer and network systems, configure and maintain computer networks, perform troubleshooting process when required and performing other assigned roles.

Employee Performance Review Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Rating: Rate the employee against the core skills based on how well he/she demonstrates each skill. Give scores 1, 2, or 3 for each rating depending on the employee's performance.
  2. Comments: Use this area to give examples of employee's performance phrases. The phrases should describe how well an employee has performed on previously set goals based on the given core skill.
  3. Summary: Use this section to give a summary of the employee's strengths and areas for improvement or development. Recommend a step increase for an employee who has met the expectations and performance improvement plans for one who doesn't meet expectations.
  4. Human Resources Review: Human resources manager must examine and indicate whether he/she concurs with the evaluation and comments. If the manager agrees, then he/she must sign the evaluation form. If he/she doesn't concur, then he/she must provide reasons explaining why this is so.
  5. Signatures: Sign the evaluation form and give it to the employee to go through and answer the Self Evaluation Questions. Ask him/her to sign and date the evaluation form before giving it back to the human resources for filing.

Rating Meaning

The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies.

1

Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results.

2

The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work.

3

Supervisor's Feedback

Skill

Comments

Rating

PROBLEM SOLVING: Problem Solving is the skill of defining a problem to determine its cause, identify it, prioritize and select alternative solutions to implement in solving the problems and reviving relationships.

Finds it difficult to articulate issues in a clear and understandable manner.

Always in a hurry to make decisions and does not think things through.

1

PHYSICAL ABILITIES: Physical Abilities is the ability of one's strengths and limitations that are also known as the individual resources to perform well at the tasks given.

Excellent ability in learning and understanding key tricks on the new technology

Always willing to jump in and learn something new to help make work easier

2

WORK ATTITUDE: Work Attitude is one's feelings towards and beliefs about one's job and their behavior that can tell how it feels to be there.

Needs to learn how to control his temper and working attitude when under pressure

Carries an unfortunate viewpoint that always causes the team to lose the bearing

1

EMOTIONAL INTELLIGENCE: Emotional Intelligence is the capability to identify your emotions, understand what they are telling me and realize how the feelings are affecting you and the people around you.

Often feels frustrated and gets impatient with colleagues who do not seem to get the point

Lacks good communication skills. Easily gets distracted and does not absorb another colleague's point of view

1

CONSISTENCY AND RELIABILITY: Consistency and Reliability are the ability to be trusted to do what you do best all the time with or without supervision and without failure to produce results.

Shows respect to colleagues and customers; is polite and friendly and is able to get on with the rest of the team

Takes the initiative to speak to one's bosses to find out what else can be done after completing the assigned task

2

EVALUATING OTHERS: Evaluating others is the capacity to see the individuality in others and recognize a person's unique point of view.

Looks for evidence of a person persisting and never giving up in spite of difficult situations

Looks for evidence that a person sets clear goals that match the company's objectives

2

MEETING MANAGEMENT: Meeting Management is the skill to know and understands the reason why an official meeting should be held and who should attend.

Lacks enough knowledge to organize creative meetings and leaves little room for creativity

Constantly fails to follow up on meetings and hardly documents the assigned tasks

1

TRAINING OTHERS: Training is the ability to expand the knowledge base by learning new truths that are useful in the workplace.

Hardly encourages team members to take part in training sessions

Does not make any effort to evaluate the outcomes of a training session

1

COMPUTER SKILLS: Computer Skills are the necessary computer working skills that each employee need to have while seeking to get admitted into the professional world.

Demonstrates a below average typing speed when using word processors accompanied with a lot of inaccuracy

Hardly seeks for assistance when faced with a problem related to using a computer service

1

TECHNICAL SKILLS: Technical Skills are the abilities and knowledge mostly related to mechanical, IT, scientific and mathematical needed to perform specific tasks in the workplace.

Always lags behind others in working with new and complex systems

Does not understand the basics of coding and programming and is always unable to design simple programs

1

Self Evaluation

Self Evaluation Question

Employee Comments

PROBLEM SOLVING:

Give a situation that you solved a problem, and it was unsuccessful.

How well are you keen on everything that is happening around you?

[employee comments]
PHYSICAL ABILITIES:

Do you stay updated on the new technology that is in the market for the equipment you are working with

Do you communicate effectively to ensure adequate use of equipment or machines?

[employee comments]
WORK ATTITUDE:

Do you a right attitude to handle all types of customers, colleagues, and management?

Do you give your work a personal touch that people can put know you did it?

[employee comments]
EMOTIONAL INTELLIGENCE:

What is your greatest weakness? Can you give situations when your weakness was tested in the workplace?

Can you describe a time when understanding your colleague's perspective helped you resolve an issue or accomplish a task?

[employee comments]
CONSISTENCY AND RELIABILITY:

Can you provide a specific example that best illustrates your ability to be counted on?

What has been your reaction to a colleague who regularly keeps on letting your team down?

[employee comments]
EVALUATING OTHERS:

Is there a time when you have not been honest when giving feedback? If yes, why is that?

How do you think a company benefits from regularly evaluating its employees?

[employee comments]
MEETING MANAGEMENT:

Can you think of a time where you invited unnecessary participants? How did you correct the situation?

What are you doing to ensure participants remain focused throughout a meeting?

[employee comments]
TRAINING OTHERS:

What efforts are you making to apply skills learnt in training session to advance your skill set and career?

How often do you encourage team members to share concepts learned in training sessions?

[employee comments]
COMPUTER SKILLS:

What efforts are you making to improve your typing speed and accuracy?

What efforts are you making to become more familiar with computer security issues and copyright laws?

[employee comments]
TECHNICAL SKILLS:

What are you doing to improve your ability to troubleshoot and maintain basic devices and machines?

What efforts are you making to learn new technologies and remain updated with technology?

[employee comments]

Summary

Sections 1-4: To be completed by the supervisor

Section 5: To be completed by the employee

1. Exceeds Job Related Expectations

2. Areas to improve

3. Goals completed since last performance feedback

4. Goals for next period

5. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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