Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for an administrative services manager.

An Administrative Services Manager is responsible for planning, directing and coordinating supportive services of an organization by maintaining facilities and supervising activities that include recordkeeping, mail distribution and office upkeep.

The primary responsibilities include developing, managing and monitoring records, supervising clerical and administrative personnel, setting goals and deadlines for the department, buying, storing and distributing supplies, ensuring that facilities meet environmental, health and security standards that comply with the government regulations, monitoring and ensuring that the facility is well maintained and safe, planning budgets for contracts, equipment, and supplies, overseeing the maintenance and repair of machinery, equipment, and mechanical systems

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments

TEAMWORK SKILLS:

Learn to receive and give constructive feedback and to allow to be corrected.

Learn to talk in a very clear and concise way that other people can understand.

[employee comments goal]
JUDGMENT SKILLS:

Practice on little things so that when complex judgment calls need to be made, one has evidence to show that they can handle it

Protect oneself from stress through relaxation, exercise, diet, meditation or any other healthy lifestyle habits

[employee comments goal]
MULTI-TASKING:

Use tools and apps such as tangible reminders that help one to keep focused on the tasks at hand

Make to-do lists and get the most tedious tasks ticked off before embarking on the more interesting ones

[employee comments goal]
INSPIRING OTHERS:

Give awards and offer direct praise on a regular basis when an employee does exemplary work or exceeds performance goals

Be ambitious, set big goals and accomplish them in order to inspire others that they, too, can make it happen as long as they stay committed and focused

[employee comments goal]
MOTIVATING OTHERS:

Personalize one's working space by adding family and friends photos in order to be more productive and boost one's motivation

Find an accountability partner that will regularly check in on one's progress and help one keep a commitment

[employee comments goal]
DECISION MAKING:

Search for data that sheds some light on the issue at hand and ask for help to evaluate the objectivity and completeness of the data

Get clear on the situation that calls for a decision and make sure that everyone involved is clear about its current form

[employee comments goal]
APPRAISAL AND EVALUATION SKILLS:

Encourage and motivate all performances to build and retain the staff

Allow private sessions to discuss the feedback with every individual

[employee comments goal]
MONITORING OTHERS:

Ask customers and colleagues about their interactions with a given employee in order to get a picture of how that employee behaves

Use video surveillance to ensure that the employees are productive and that they are not violating the company policies

[employee comments goal]
MANAGING DETAILS:

Develop or use systems to organize or track information and work progress

Clearly communicate to other employees when they are not meeting the expected results and encourage them to propose ideas to increase performance

[employee comments goal]
TIME MANAGEMENT:

Avoid being slowed down by attempting to do unrealistic amount work that should be delegated

Keep a well-organized record of upcoming deadlines and major events

[employee comments goal]

Summary

Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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