Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a master control operator (mco).
A Master Control Operator (MCO) is accountable for tracking down on-air discrepancies and recommending solutions where appropriate as well as operating the switching equipment of TV stations operated by the company.
Responsibilities for this role include working audio/video switching consoles for all stations simultaneously, operating satellite receiving equipment, monitoring equipment to ensure quality of signal is being delivered, inputting and operating computer servers for commercial playback, maintaining logs and paperwork as required and preparing daily variation report, operating transmitter per federal communication commission regulations, assisting clients and station personnel in viewing tapes as required, responsible for the company security and safety procedures during business hours.
Employee Performance Goals Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
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Performance Goals for Next Period | |
Performance Goals | Employee Comments |
|---|---|
| PHONE SKILLS: Ask appropriate questions and to seek for clarifications on issues not well understood. Learn to ask and put the caller on hold correctly and professionally. | [employee comments goal] |
| ADMINISTRATIVE SKILLS: Learn to express views in a very clear, organized, and concise manner that people can understand. To be able to accept correction and to be open to scrutiny since I am in apposition of leadership. | [employee comments goal] |
| APPEARANCE AND GROOMING: Establish immediate credibility that should be followed in the workplace Create an impression of professionalism and class in what you wear and how you handle the work | [employee comments goal] |
| EMPATHY: Learn to open up about oneself a bit and show some vulnerability and human feeling when having conversations with colleagues to help relationships blossom Volunteer in different community activities in order to understand the needs of people and offer help where appropriate | [employee comments goal] |
| SELF AWARENESS: Ask trusted colleagues for feedback on one's habits, personality, values and needs in order to discover areas that need improvement Reflect on regular basis in order to find out areas that have improved and those that are pulling one down | [employee comments goal] |
| COMMITMENT TO THE JOB: Be punctual and consistent on time to work, meetings and functions Seek ways to learn new skills in order to improve one's performance and experience | [employee comments goal] |
| ENJOYMENT OF THE JOB: Identify what one likes about own job and start focusing on those positive aspects in order to start enjoying own job Stop gossiping and minimize one's time with people that one does not resonate with in order to create a pleasant working environment | [employee comments goal] |
| PERSONAL COMMITMENT: Place goals in a place where one automatically sees them in order to stay motivated, focused and committed to staying on task Motivate oneself with post pictures, articles, or words of affirmation about the task one is working on | [employee comments goal] |
| PRACTICAL THINKING: Evaluate the source of the information in order to ensure that it is reliable and that it is backed up by evidence Seek to determine whether the findings, arguments, and ideas represent the entire picture and be open to finding that they do not | [employee comments goal] |
| ROLE AWARENESS: Keep up to pace with the evolving technology in order to spot new ways that can streamline own duties Volunteer to train new and underperforming employees and in resolving problems that contribute to underperformance | [employee comments goal] |
Summary |
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Sections 1-2: To be completed by the supervisor Section 3: To be completed by the employee |
1. Goals completed since last performance feedback |
2. Goals for next period |
3. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |