Use this step by step explanation to craft a good employee performance feedback review for an information security auditor. Find the right words with quality phrases.
An Information Security Auditor is responsible for safeguarding the information systems assets by identifying and solving potential and actual security problems. This position also ensures that the audited systems remain secure in the company.
Essential duties for this position include protecting the systems by defining access privileges, control structures, and resources, recognizing problems through identifying abnormalities and reporting violations, implementing security improvements by assessing current situation, evaluating trends, anticipating requirements, determining safety violations and inefficiencies by conducting periodic audits, upgrading system by implementing and maintaining security controls, maintaining quality service by following organization standards, keeping users informed by preparing performance reports, maintains a technical knowledge by attending educational workshops.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| VERBAL COMMUNICATION: Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business. | Researches extensively before delivering a talk to have concrete facts and information that will not raise any objections. Shows great eloquence when it comes to delivering speeches and talks. | 2 |
| PHONE SKILLS: Phone Skills are useful to present a professional company image through the telephone to the customers while making them feel well informed and appreciated without necessarily seeing their faces. | Knows how to put the other person on hold and professionally unholds them. Maintains a cool head whenever the person on the line seems arrogant and uncontrollable. | 2 |
| DEALING WITH DIFFICULT PEOPLE: Dealing with Difficult People is learning how to tactfully calm down an obnoxious person who is either verbally attacking you or stealthily criticizing you or your professional contribution. | Asks the difficult individual a question regarding the issue, such as, "Why do you feel this way?" in order to show them that one is willing to find the source of the disagreement Considers interactions with difficult people as a way to build strengths such as grace, flexibility, and tolerance | 2 |
| POTENTIAL FOR ADVANCEMENT: The potential for Advancement is the ability to make something better by being more skillful, more efficient, and more useful to produce high-quality results. | Shows great confidence in the ability to meet the challenging set targets Responds with a great attitude to management, co-workers, and customers | 2 |
| HANDLING STRESS: Handling Stress is the skill to balance the requirements of the job and your abilities or available resources in performing it. | Sets aside time for the things one enjoys doing such as listening to music, meditating, exercising or reading in order to relax one's mind Maintains a positive attitude and rewards oneself for little or major accomplishments | 3 |
| QUALITY MANAGEMENT: Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks. | Audits the work of other employees in order to ensure that the right procedures or steps are being followed Uses a range of project management tools and techniques to keep projects and their activities on track | 2 |
| BUSINESS ETIQUETTE: Business Etiquette is a basic framework of rules set by companies to ensure and allow you to understand the way you should conduct yourself in the professional world. | Dresses professionally with clean and pressed clothes no matter the occasion Sends a special thank-you note to everyone, responds to all messages, and calls back immediately | 3 |
| BUSINESS TREND AWARENESS: Business Trend Awareness is the capacity to be conscious of the changing ways in which the companies are developing in the marketplace. | Makes efforts to implement policies that drive change towards the latest trends Makes some efforts to surveys competitors to find out what is making them thrive | 2 |
| CUSTOMER SERVICE: Customer Service is the ability to cater for the needs of the client by providing excellent customer service without compromise. | Seeks assistance from colleagues when faced with a challenging question and avoids giving wrong answers Attempts to outline the steps needed to resolve a problem in a simpler way | 2 |
| TECHNOLOGY TREND AWARENESS: Technology Trend Awareness is staying updated with the useful upcoming trends that can serve your business better and easier. | Shows interest to learn more about online confidentiality, privacy and security Constantly uses modern communication trends such as instant messages and video conferencing | 2 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| VERBAL COMMUNICATION: Have you ever tried to think about what you would say from another person's perspective? Have you ever tried to copy somebody else's way of talking and how did it turn out? | [employee comments] |
| PHONE SKILLS: Have you ever made a call while drinking or eating? How can you rate the conversation? Do you usually call back when you promise to do so and have you ever failed to so at any given point? | [employee comments] |
| DEALING WITH DIFFICULT PEOPLE: Is there a time when you have had to respond to an unhappy customer? How did you deal with him/her? How would you deal with a team member in your group who constantly talks more than all the others? Is there a time when this ha happened at work? | [employee comments] |
| POTENTIAL FOR ADVANCEMENT: Do you fully commit yourself to serve your company and do your best? What measures are you meaning to use to become better in executing your duties? | [employee comments] |
| HANDLING STRESS: Can you give examples of some of the things you have done to prevent a situation from becoming too stressful for you to handle? Is there a time when your work has been criticized? How did you receive the criticism? | [employee comments] |
| QUALITY MANAGEMENT: Describe a specific time when you have had to deal with a team member who constantly produced substandard work. How did you go about it? How do you keep track of your projects to ensure that each milestone meets the agreed quality standards? | [employee comments] |
| BUSINESS ETIQUETTE: Are you making any efforts to build and nurture relationships and do you create time to meet people? What would you like to improve about yourself in order to be more pleasant to work with? | [employee comments] |
| BUSINESS TREND AWARENESS: What efforts are you making to increase your understanding about current business trends? Do you encourage your colleagues to attend conferences and local events that provide networking opportunities with other professionals? | [employee comments] |
| CUSTOMER SERVICE: Were there any times you came across customers with special needs? How did you assist them? Can you think of a time where you felt you had not responded well? How did you correct the situation? | [employee comments] |
| TECHNOLOGY TREND AWARENESS: Can you describe a situation where you successfully utilized the power of virtual workplaces to save time and money? Have you ever advocated for the implementation of modern technologies that can assist in sharing and storing data more efficiently? | [employee comments] |
Summary |
|---|
Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |