Use this step by step explanation to craft a good employee performance feedback review for a cybersecurity risk auditor. Find the right words with quality phrases.
The Cybersecurity Risk Auditor is liable for probing the safety and effectiveness of the computer systems and their related security components in a company.
The key responsibilities include defining cybersecurity strategy and action plans, applying, interpreting and developing security policies and standards, issuing detailed reports outlining the effectiveness of the system explaining any safety problems and suggesting changes and improvements, creating security management for all the operating systems in the company, leading the engagement with shared services and deliver required security solutions, responsible for operations and safety for all the sub-systems, ensuring new IT vendors are compliant with the rules and regulations as well as privacy requirements.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| VERBAL COMMUNICATION: Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business. | Never talks too much so as not to bore the people who are listening. Has a good attitude towards change and is open to being corrected. | 3 |
| PHONE SKILLS: Phone Skills are useful to present a professional company image through the telephone to the customers while making them feel well informed and appreciated without necessarily seeing their faces. | Speaks in a very clear enunciation and is well understood by the other person on the other end. Empathizes with other person and try to be as personable as possible. | 3 |
| ADMINISTRATIVE SKILLS: Administrative Skills are all the services related to the running of a business or keeping an office organized while supporting the efforts of the management team. | Possesses superior administrative skills and knowledge and effectively applies them to the various work related assignments. Manages to accomplish set goals and objectives within the stipulated timeframe and with minimal resources. | 3 |
| GIVING FEEDBACK: Giving Feedback is one of the most powerful tools to develop employees and improve performance through honest feedback of the work done best and areas that need improvement. | Delivers negative feedback in a tactful and assertive manner yet in a straightforward way Makes sure that the employee one is giving feedback is comfortable with it and is able to apply it practically to become more productive at work | 2 |
| ETHICAL BEHAVIOR: Ethical Behavior is acting in policies that are consistent with what the society and individuals typically think are good morals or values. | Always straight forward in all the projects handled without any dubious acts Widely respected for being accountable to the managers and coworkers | 3 |
| HANDLING STRESS: Handling Stress is the skill to balance the requirements of the job and your abilities or available resources in performing it. | Restricts one's overtime hours and speaks to the manager if the demands are unreasonable Sets realistic goals in order to avoid getting frustrated when they are not achieved and takes time to celebrate those that have been achieved | 3 |
| PROBLEM/SITUATION ANALYSIS: Problem/Situation Analysis is the ability to solve problems and assess situations to know what kind of solution is required to calm it down. | Looks at the problem from different directions in order to identify the root cause rather than getting sidetracked by the symptom Sets a deadline for when a situation should be solved and a schedule for reporting in order to stay on track and know when one is falling apart | 2 |
| QUALITY MANAGEMENT: Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks. | Identifies sources of common errors or mistakes and suggests a better action to prevent them from recurring Seeks clarification by asking questions in order to make sure that one produces work that meets the specified needs | 3 |
| CUSTOMER SERVICE: Customer Service is the ability to cater for the needs of the client by providing excellent customer service without compromise. | Handles the most difficult customers with ease and manages to give them feedback in the most constructive manner Always has the right answers to the most difficult questions | 3 |
| TECHNOLOGY TREND AWARENESS: Technology Trend Awareness is staying updated with the useful upcoming trends that can serve your business better and easier. | Known as the person to go to for questions and issues related to new technology trends Demonstrates exceptional expertise of using augmented and virtual reality techniques to improve training and engagement | 3 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| VERBAL COMMUNICATION: Have you ever tried to think about what you would say from another person's perspective? Have you ever tried to copy somebody else's way of talking and how did it turn out? | [employee comments] |
| PHONE SKILLS: How do you handle irate and upset callers during a phone conversation? How well do you close conversations and do you feel you leave the callers in a satisfied position? | [employee comments] |
| ADMINISTRATIVE SKILLS: How well do you handle your administrative roles to ensure you deliver good results. Give an instance of any administrative blunder you have ever made and how did you resolve it? | [employee comments] |
| GIVING FEEDBACK: Describe the most difficult performance review you have handled. What made it difficult and how did you go about it? What are some of the things you have done to develop the skills of other employees and make them more productive? | [employee comments] |
| ETHICAL BEHAVIOR: Are you reliable to lead the team without showing favoritism to some members of the team? Have you fostered an atmosphere of fair treatment in the workplace? | [employee comments] |
| HANDLING STRESS: Describe a time when you have had a heavy workload. How did you handle it? Is there a time when your work has been criticized? How did you receive the criticism? | [employee comments] |
| PROBLEM/SITUATION ANALYSIS: Can you explain the steps you have taken to troubleshoot a problem? How effective have these steps been? What are some of the challenges that you have encountered when analyzing problems and how have you faced them? | [employee comments] |
| QUALITY MANAGEMENT: Describe a specific time when you have had to deal with a team member who constantly produced substandard work. How did you go about it? Describe the most recent project you have completed. What are some of the most common quality issues you identified and what was the cause? | [employee comments] |
| CUSTOMER SERVICE: Are there any instances where customers asked irrelevant questions? How did you handle such customers? What efforts are you making to redefine customer service processes to meet the ever-changing needs of customers? | [employee comments] |
| TECHNOLOGY TREND AWARENESS: What efforts are you making to implement the use of virtual reality techniques to improve training and engagement? How often do you encourage colleagues to use of artificial intelligence to execute repetitive, multiple, and complex tasks more efficiently? | [employee comments] |
Summary |
|---|
Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |