Find out the top 10 core skills you need to master as a quality systems auditor and what hard skills you need to know to succeed in this job.
A Quality Systems Auditor is responsible for managing and overseeing the entire auditing and assessments process in the organization as a whole ensuring they comply with the rules and policies and offer official results.
The essential duties include planning audit programs, scheduling and conducting inspections, finding closure to the already done reviews, integrating various audit methodologies with best practices to drive and conduct audits, undertaking auditor training and qualification programs with the focus on consistency and capability development for all the assigned accounts, collating and reporting companywide audit results, interfacing with various groups within the organization to measure the effectiveness of the audit program.
Core Skills Required to be a Quality Systems Auditor
Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems.
Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity.
A quality systems auditor should master the following 10 core skills to fulfill her job properly.
Verbal Communication:
Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business.
A Quality Systems Auditor portrays his/her image and that of the company by the way he/she communicates; strong verbal communication skills are vital for business development and forging lasting relationships with customers, suppliers, and colleagues.
Interviewing:
Interviewing is an essential skill in making a sound hiring decision that seeks to find out the candidate's background, work experience, skill level, general overall intelligence, enthusiasm, attitudes, etc.
A Quality Systems Auditor ought to be equipped with the right techniques to handle interviews whether they are face to face or telephone as they can be grueling and intimidating to the candidate; clarity and calmness of tone and the atmosphere are ideal.
Interpersonal Skills:
Interpersonal Skills are a set of abilities that enable a person to positively interact and work with others effectively while avoiding office disputes and personal issues with each other.
A Quality Systems Auditor must learn the importance of these skills in the workplace and emphasis on every employee possessing them to build a more cohabit able and productive workplace with the help of each.
Dealing with Difficult People:
Dealing with Difficult People is learning how to tactfully calm down an obnoxious person who is either verbally attacking you or stealthily criticizing you or your professional contribution.
A Quality Systems Auditor must learn how to combat and tone the demanding customers or staff who are competing for power, privilege or spotlight which defy logic not with fights but with the truth and more listening skills as well as lots of patience.
Appearance and Grooming:
Appearance and Grooming are the way one presents themselves in a professional environment or the workplace with the aim of gaining positive impression and respect as well.
A Quality Systems Auditor must be an example in proper grooming and professional appearance while ensuring all the workmates adhere to the basic guidelines presented for good grooming in the workplace that represents the company wherever they go.
Potential for Advancement:
The potential for Advancement is the ability to make something better by being more skillful, more efficient, and more useful to produce high-quality results.
A Quality Systems Auditor needs to invest in his employees by creating room for individual advancement that encourages stronger job performance because it positions the employees to demonstrate just how well they can perform their jobs through motivation and feedback that are critical to the employee performance.
Project and Goal Focus:
Project and Goal Focus is setting your mind and heart on things that matter and add value to your life against those things that add no value at all or of little value.
A Quality Systems Auditor ought to learn of early hiccups that may cause distraction and get to motivate the employees early enough to see the projects completed promptly and in good condition.
Quality Management:
Quality Management is the management approach to the long-term success through customer satisfaction that directly involves the employees in the continual improvement of the daily tasks.
A Quality Systems Auditor should consider the quality management earnestly for the success of the business by improving the processes, products, services, the discipline and the culture in which they work under to warrant the improvement of profitability and productivity.
Scheduling:
Scheduling is creating daily workflow charts that the employees are supposed to follow when working and submitting their projects.
A Quality Systems Auditor must be dedicated to establishing and maintaining the schedule using either manual or technology methods to ensure it is always updated according to the tasks, the employees responsible or the time allocated to each task without fail or delay.
Technology Trend Awareness:
Technology Trend Awareness is staying updated with the useful upcoming trends that can serve your business better and easier.
A Quality Systems Auditor must be able to look back at the setbacks and success of the company and consider new possibilities for the future by the use of technology looking for a better, faster, more practical approach that can make business more productive.
Hard Skills Required to be a Quality Systems Auditor
Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined.
Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done.
A quality systems auditor should have a good command of the following hard skills to succeed in her job.